Please remove from old Netlify account

We are an open source project whose domain is associated with our parent company’s account which has been terminated by Netlify.

We have set up a new Netlify account for this site, but can’t switch the domain over until Netlfy removes it from the other account.

Hey there, Welcome to the forums! Thanks for reaching out. Please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Hi there,

I have created the TXT record as requested at

Hi @fengtality,

It seems this is currently also being handled in the helpdesk. We will continue to work with you there.