Nameservers updated but Netlify still "Awaiting External DNS"

Hey there,

I updated the nameservers of a domain and it worked:
I checked it here: NS Lookup - Lookup Nameserver of any Domain

But in the Netlify console it still says, “Awaiting External DNS”:

I made the correct entries as given here and as on every other website:
dns1.p01.nsone.net
dns2.p01.nsone.net
dns3.p01.nsone.net
dns4.p01.nsone.net

Normally it works within 5 mins but this time I’m waiting since 24 hours and nothing changes…

Anything I missed?

Best, Luis

Check out

Using two of the command show in the support guide yields the following results

% dig michelhotel-sonnenhof.de NS +trace | tail -n 6
michelhotel-sonnenhof.de. 86400	IN	NS	dns4.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns3.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns1.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns2.p01.nsone.net.
;; Received 142 bytes from 2001:8d8:fe:53:0:d9a0:522d:100#53(ns1045.ui-dns.com) in 361 ms

Here, Netlify didn’t answer the query

Also whois shows non-Netlify nameservers too.

% whois michelhotel-sonnenhof.de | grep -i 'server'
Nserver: ns1028.ui-dns.de
Nserver: ns1045.ui-dns.com
Nserver: ns1049.ui-dns.org
Nserver: ns1062.ui-dns.biz
1 Like

Oh ok, sorry, I thought

% dig michelhotel-sonnenhof.de NS +trace | tail -n 6
michelhotel-sonnenhof.de. 86400	IN	NS	dns4.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns3.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns1.p01.nsone.net.
michelhotel-sonnenhof.de. 86400	IN	NS	dns2.p01.nsone.net.
;; Received 142 bytes from 2001:8d8:fe:53:0:d9a0:522d:100#53(ns1045.ui-dns.com) in 361 ms

would be the correct entries.

This is the first time the Nameserver entries will be made by the client, not by me, so I asked her to double check if all the entries are made correctly, will give an update on that later.

The last line contains the nameserver that answered the request, which you can see is not Netlify.

1 Like

Ok thanks for your quick support jasiqli! I double checked the nameservers and it’s working now :raised_hands:

Ticket can be closed.