# Top **URL:** https://answers.netlify.com/top.md [Latest](https://answers.netlify.com/latest.md) · [Categories](https://answers.netlify.com/categories.md) · [Tags](https://answers.netlify.com/tags.md) --- ## [Urgent Appeal: Account Suspension / Humanitarian Internet Access in Iran (Project: IR-NETLIFY)](https://answers.netlify.com/t/urgent-appeal-account-suspension-humanitarian-internet-access-in-iran-project-ir-netlify/162626)
**Author:** [@IR\_NETLlFY](https://answers.netlify.com/u/IR_NETLlFY)\ **Replies:** 38\ **Last updated:** [May 21, 2026, 7:43pm UTC](https://answers.netlify.com/t/urgent-appeal-account-suspension-humanitarian-internet-access-in-iran-project-ir-netlify/162626 "2026-05-21T19:43:43Z")
Dear Netlify Support Team, I am writing to you under extraordinary and critical circumstances regarding the suspension/blocking of our project hosted on Netlify Edge Functions. We are a group of users and developers ba… --- ## [Netlify sites unreachable from Egypt without VPN](https://answers.netlify.com/t/netlify-sites-unreachable-from-egypt-without-vpn/164174)
**Author:** [@HeshamSaif](https://answers.netlify.com/u/HeshamSaif)\ **Replies:** 18\ **Last updated:** [September 12, 2026, 11:35pm UTC](https://answers.netlify.com/t/netlify-sites-unreachable-from-egypt-without-vpn/164174 "2026-09-12T23:35:42Z")
All my Netlify-hosted sites are timing out from Egypt. Details: Sites are published successfully. DNS resolves correctly. Sites are reported as online globally. Sites open immediately when using a VPN (tested with UK … --- ## [Subject: Netlify sites (\*.netlify.app) are blocked in Egypt Hi Netlify Support, All websites ending with \*.netlify.app are completely blocked in Egypt and won't open unless we use a VPN. The deployment is successful, DNS is fine, and the sites open ins](https://answers.netlify.com/t/subject-netlify-sites-netlify-app-are-blocked-in-egypt-hi-netlify-support-all-websites-ending-with-netlify-app-are-completely-blocked-in-egypt-and-wont-open-unless-we-use-a-vpn-the-deployment-is-successful-dns-is-fine-and-the-sites-open-ins/164189)
**Author:** [@mansouer\_Atris](https://answers.netlify.com/u/mansouer_Atris)\ **Replies:** 10\ **Last updated:** [July 13, 2026, 3:10pm UTC](https://answers.netlify.com/t/subject-netlify-sites-netlify-app-are-blocked-in-egypt-hi-netlify-support-all-websites-ending-with-netlify-app-are-completely-blocked-in-egypt-and-wont-open-unless-we-use-a-vpn-the-deployment-is-successful-dns-is-fine-and-the-sites-open-ins/164189 "2026-07-13T15:10:51Z")
Subject: Netlify sites (\*.netlify.app) are blocked in Egypt Hi Netlify Support, All websites ending with \*.netlify.app are completely blocked in Egypt and won’t open unless we use a VPN. The deployment is successful, … --- ## [New moderation rules for Netlify Forums](https://answers.netlify.com/t/new-moderation-rules-for-netlify-forums/172503)
**Author:** [@tania.chakraborty](https://answers.netlify.com/u/tania.chakraborty)\ **Replies:** 3\ **Last updated:** [November 5, 2026, 5:52pm UTC](https://answers.netlify.com/t/new-moderation-rules-for-netlify-forums/172503 "2026-11-05T17:52:21Z")
Hi everyone, My name is Tania, and I’m part of the community team here at Netlify. Nice to meet ya. I’m here posting a key update to moderation and safety guidelines for this forum! To keep the conversation flowing, an… --- ## [Legacy prerendering migration guide](https://answers.netlify.com/t/legacy-prerendering-migration-guide/158938)
**Author:** [@Gehrig](https://answers.netlify.com/u/Gehrig)\ **Replies:** 68\ **Last updated:** [March 2, 2026, 2:43pm UTC](https://answers.netlify.com/t/legacy-prerendering-migration-guide/158938 "2026-03-02T14:43:29Z")
Legacy prerendering is deprecated: here’s the schedule, and what to know. On December 16th we announced the deprecation of our existing prerendering feature - in favour of two new prerendering extensions that provide muc… --- ## [Why is the support so slow in responding to us? 10 days and no answers](https://answers.netlify.com/t/why-is-the-support-so-slow-in-responding-to-us-10-days-and-no-answers/163103)
**Author:** [@mas](https://answers.netlify.com/u/mas)\ **Replies:** 40\ **Last updated:** [September 13, 2026, 10:48pm UTC](https://answers.netlify.com/t/why-is-the-support-so-slow-in-responding-to-us-10-days-and-no-answers/163103 "2026-09-13T22:48:33Z")
It has been 10 days since I submitted a ticket to resolve an issue with a site on another domain, and we just need to connect a subdomain. We are in touch with the other team that has access to the root domain, which is … --- ## [Corepack + pnpm 12 + Node 26](https://answers.netlify.com/t/corepack-pnpm-12-node-26/170141)
**Author:** [@slorber](https://answers.netlify.com/u/slorber)\ **Replies:** 9\ **Last updated:** [October 7, 2026, 7:49am UTC](https://answers.netlify.com/t/corepack-pnpm-12-node-26/170141 "2026-10-07T07:49:11Z")
Site: Netlify I’m the maintainer of Docusaurus and trying to upgrade to Node 26, including our Netlify deployment. However, it seems that Node 24.x bundled a recent, built-in version of Corepack Upgrading to Node 26 m… --- ## [My websites have stopped working](https://answers.netlify.com/t/my-websites-have-stopped-working/162180)
**Author:** [@almuallimofficials](https://answers.netlify.com/u/almuallimofficials)\ **Replies:** 20\ **Last updated:** [May 11, 2026, 3:44am UTC](https://answers.netlify.com/t/my-websites-have-stopped-working/162180 "2026-05-11T03:44:55Z")
My websites have stopped working or there is no connection --- ## [Account Suspension without any warning and reason](https://answers.netlify.com/t/account-suspension-without-any-warning-and-reason/163308)
**Author:** [@MEGAMIND](https://answers.netlify.com/u/MEGAMIND)\ **Replies:** 39\ **Last updated:** [September 13, 2026, 10:58pm UTC](https://answers.netlify.com/t/account-suspension-without-any-warning-and-reason/163308 "2026-09-13T22:58:03Z")
Hello ive bee using netlify since it was called as bitballoon which was my first ever happiness and into the world of internet… years later it became netlify drop… though the main issue ive been facing from few days is t… --- ## [Account suspended without warning, requesting explanation and reinstatement](https://answers.netlify.com/t/account-suspended-without-warning-requesting-explanation-and-reinstatement/167047)
**Author:** [@Krunalee](https://answers.netlify.com/u/Krunalee)\ **Replies:** 24\ **Last updated:** [September 24, 2026, 7:04pm UTC](https://answers.netlify.com/t/account-suspended-without-warning-requesting-explanation-and-reinstatement/167047 "2026-09-24T19:04:11Z")
Hi Netlify team, My account was suspended without any prior warning or explanation, and I haven’t received details about the reason. I’d like to understand what triggered this and request that my account be reviewed and… --- ## [ERR\_CONNECTION\_TIMED\_OUT from Egypt — works via VPN, all DNS correct](https://answers.netlify.com/t/err-connection-timed-out-from-egypt-works-via-vpn-all-dns-correct/164225)
**Author:** [@mahmoud\_shokry](https://answers.netlify.com/u/mahmoud_shokry)\ **Replies:** 9\ **Last updated:** [June 25, 2026, 12:41pm UTC](https://answers.netlify.com/t/err-connection-timed-out-from-egypt-works-via-vpn-all-dns-correct/164225 "2026-06-25T12:41:27Z")
Site name: mahmoudshokry.netlify.app Custom domain: mahmoudshokry.com Error: ERR\_CONNECTION\_TIMED\_OUT My site has been completely unreachable from Egypt (Cairo) since June 23, 2026. Tested on Chrome, Brave, Safari, ac… --- ## [Are you kidding me?](https://answers.netlify.com/t/are-you-kidding-me/163168)
**Author:** [@Brody\_Hanabarger](https://answers.netlify.com/u/Brody_Hanabarger)\ **Replies:** 9\ **Last updated:** [June 6, 2026, 2:45am UTC](https://answers.netlify.com/t/are-you-kidding-me/163168 "2026-06-06T02:45:10Z")
i come in and put a serious post since i am a paying customer who is outright being ignored by support and you guys block my one and only post without providing any help or support? $50 down the drain i guess 5 days with… --- ## [URGENT: Account Suspended Unexpectedly - All Live Production Websites Down](https://answers.netlify.com/t/urgent-account-suspended-unexpectedly-all-live-production-websites-down/166652)
**Author:** [@HiAbduul](https://answers.netlify.com/u/HiAbduul)\ **Replies:** 15\ **Last updated:** [September 17, 2026, 10:56am UTC](https://answers.netlify.com/t/urgent-account-suspended-unexpectedly-all-live-production-websites-down/166652 "2026-09-17T10:56:26Z")
Hi Netlify Team and Community, My account was suddenly suspended today without any warning or suspicious activity. The suspension occurred right after I attempted to deploy a new TanStack project. When I tried to log ba… --- ## [Trigger a branch deploy by hand](https://answers.netlify.com/t/trigger-a-branch-deploy-by-hand/158563)
**Author:** [@BotellaA](https://answers.netlify.com/u/BotellaA)\ **Replies:** 11\ **Last updated:** [September 11, 2026, 10:23am UTC](https://answers.netlify.com/t/trigger-a-branch-deploy-by-hand/158563 "2026-09-11T10:23:49Z")
Hello, The git branch deploy using github repository is working great. The default URL is vease.netlify.app and we have redirections to the master branch with vease.geode-solutions.com and to the next branch next.vease.… --- ## [500 error when inviting user to Netlify Identity](https://answers.netlify.com/t/500-error-when-inviting-user-to-netlify-identity/160878)
**Author:** [@loglux](https://answers.netlify.com/u/loglux)\ **Replies:** 10\ **Last updated:** [March 27, 2026, 5:30pm UTC](https://answers.netlify.com/t/500-error-when-inviting-user-to-netlify-identity/160878 "2026-03-27T17:30:02Z")
Hi, I am getting a 500 error when trying to invite a user to Netlify Identity. Error message: {“code”:500,“msg”:“Error inviting user”,“error\_id”:“01KMN8ECE90VWXTZKQRKBJKHC7”} Site name: aivija Identity is enabled. T… --- ## [Domain Release Request (Urgent) - badukaezingasolucoes.com](https://answers.netlify.com/t/domain-release-request-urgent-badukaezingasolucoes-com/162452)
**Author:** [@Baduka](https://answers.netlify.com/u/Baduka)\ **Replies:** 16\ **Last updated:** [May 18, 2026, 4:14pm UTC](https://answers.netlify.com/t/domain-release-request-urgent-badukaezingasolucoes-com/162452 "2026-05-18T16:14:19Z")
Hello Netlify Team, I hope you are well. I am following up on my previous request regarding the release of the domain badukaezingasolucoes.com, which is currently linked to an old Netlify team I no longer have access t… --- ## [Wabt hellp from Netlify](https://answers.netlify.com/t/wabt-hellp-from-netlify/157847)
**Author:** [@Awais088](https://answers.netlify.com/u/Awais088)\ **Replies:** 10\ **Last updated:** [September 11, 2026, 10:52am UTC](https://answers.netlify.com/t/wabt-hellp-from-netlify/157847 "2026-09-11T10:52:41Z")
PLEASE help issue with my site Your site URL (https://vertexaservices.netlify.app/) Description: "Getting 404 Page Not Found after deploying display not show --- ## [On 12 dec the app started crashing (Yd.prepareHeaders (file:///var/task/\_\_\_netlify-bootstrap.mjs:2:99473))](https://answers.netlify.com/t/on-12-dec-the-app-started-crashing-yd-prepareheaders-file-var-task-netlify-bootstrap-mjs99473/158567)
**Author:** [@caccf436bb154f6edf21](https://answers.netlify.com/u/caccf436bb154f6edf21)\ **Replies:** 9\ **Last updated:** [December 17, 2025, 5:57pm UTC](https://answers.netlify.com/t/on-12-dec-the-app-started-crashing-yd-prepareheaders-file-var-task-netlify-bootstrap-mjs99473/158567 "2025-12-17T17:57:47Z")
Hi, Our application is suddenly given the error on every page: { “errorType”: “TypeError”, “errorMessage”: “Cannot read properties of undefined (reading ‘toString’)”, “stack”: \[ “TypeError: Cannot read properties o… --- ## [Zola initialised but not available in build stage](https://answers.netlify.com/t/zola-initialised-but-not-available-in-build-stage/158381)
**Author:** [@leonq](https://answers.netlify.com/u/leonq)\ **Replies:** 9\ **Last updated:** [January 8, 2026, 12:15pm UTC](https://answers.netlify.com/t/zola-initialised-but-not-available-in-build-stage/158381 "2026-01-08T12:15:52Z")
Site: nulltree.xyz Deployment fails on build stage as it can’t find zola. Zola is initialised via the set environment variable ZOLA\_VERSION (0.21.0) in the Dashboard though, verified by setting it to the (yet) invalid 0… --- ## [Urgent: Established Legacy Account Suspended Without Warning or Email - Ticket #1107851](https://answers.netlify.com/t/urgent-established-legacy-account-suspended-without-warning-or-email-ticket-1107851/168877)
**Author:** [@Sharith\_G](https://answers.netlify.com/u/Sharith_G)\ **Replies:** 10\ **Last updated:** [September 28, 2026, 8:52am UTC](https://answers.netlify.com/t/urgent-established-legacy-account-suspended-without-warning-or-email-ticket-1107851/168877 "2026-09-28T08:52:14Z")
Hi Netlify Support, Our established Netlify account was unexpectedly suspended/restricted without any prior warning or explanation. Account email: torchlabsxyz@gmail.com Support ticket: #1107851 Account type: Establis… --- ## [Subject: Netlify subdomains (\*.netlify.app) completely blocked in Egypt](https://answers.netlify.com/t/subject-netlify-subdomains-netlify-app-completely-blocked-in-egypt/164188)
**Author:** [@mansouer\_Atris](https://answers.netlify.com/u/mansouer_Atris)\ **Replies:** 3\ **Last updated:** [August 11, 2026, 9:11pm UTC](https://answers.netlify.com/t/subject-netlify-subdomains-netlify-app-completely-blocked-in-egypt/164188 "2026-08-11T21:11:20Z")
Subject: Netlify subdomains (\*.netlify.app) completely blocked in Egypt Hi Netlify Support Team, I am reporting a general blocking issue affecting Netlify subdomains (\*.netlify.app) in Egypt. Here are the exact technic… --- ## [Netlify-hosted site unreachable from Egypt without VPN](https://answers.netlify.com/t/netlify-hosted-site-unreachable-from-egypt-without-vpn/164247)
**Author:** [@iFantazi](https://answers.netlify.com/u/iFantazi)\ **Replies:** 0\ **Last updated:** [June 24, 2026, 6:47am UTC](https://answers.netlify.com/t/netlify-hosted-site-unreachable-from-egypt-without-vpn/164247 "2026-06-24T06:47:37Z")
Several users in Egypt appear to be experiencing access issues with .netlify.app sites. From multiple Egyptian networks, Netlify-hosted sites time out with: “This site can’t be reached” “\[site\].netlify.app took too lo… --- ## [SSL stuck - URL Not Available on Google — "www.xxxx.com doesn't appear to be served by Netlify" (false positive after migrating off Cloudflare)](https://answers.netlify.com/t/ssl-stuck-url-not-available-on-google-www-xxxx-com-doesnt-appear-to-be-served-by-netlify-false-positive-after-migrating-off-cloudflare/164829)
**Author:** [@Xavier\_Cloitre](https://answers.netlify.com/u/Xavier_Cloitre)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 3:07am UTC](https://answers.netlify.com/t/ssl-stuck-url-not-available-on-google-www-xxxx-com-doesnt-appear-to-be-served-by-netlify-false-positive-after-migrating-off-cloudflare/164829 "2026-07-08T03:07:07Z")
Hello, I am on a Pro plan. I already sent a ticket to the support a few hours ago, but trying my chance to get a way to sort out my issue here. Site name: inspira-website Custom domain: inspiradigitalagency.com (prima… --- ## [Escalation Request – Domain Transfer Pending Nearly Two Weeks – Ticket #1116134](https://answers.netlify.com/t/escalation-request-domain-transfer-pending-nearly-two-weeks-ticket-1116134/172345)
**Author:** [@Anthony\_Craven](https://answers.netlify.com/u/Anthony_Craven)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 7:59pm UTC](https://answers.netlify.com/t/escalation-request-domain-transfer-pending-nearly-two-weeks-ticket-1116134/172345 "2026-10-15T19:59:49Z")
Hello Netlify Support, I am requesting escalation of Ticket #1116134 regarding the transfer of my domain, richardcravenfoundation.org, from Netlify to my verified Name.com account. This request has now been pending for… --- ## [Free plan credits reset but team is still paused](https://answers.netlify.com/t/free-plan-credits-reset-but-team-is-still-paused/170332)
**Author:** [@eXtraorDinarYuu](https://answers.netlify.com/u/eXtraorDinarYuu)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 10:27am UTC](https://answers.netlify.com/t/free-plan-credits-reset-but-team-is-still-paused/170332 "2026-09-21T10:27:50Z")
Hi Netlify Support, My Free plan team is still paused even though the new billing cycle has already started and my credits have fully reset. Team: eXtraorDinarYuu’s team Plan: Free Current billing period: Sep 21 – Oc… --- ## [All my Netlify-hosted sites are inaccessible from Egypt but work instantly through VPN](https://answers.netlify.com/t/all-my-netlify-hosted-sites-are-inaccessible-from-egypt-but-work-instantly-through-vpn/164262)
**Author:** [@mohammed.elhabibi199](https://answers.netlify.com/u/mohammed.elhabibi199)\ **Replies:** 0\ **Last updated:** [June 24, 2026, 2:28pm UTC](https://answers.netlify.com/t/all-my-netlify-hosted-sites-are-inaccessible-from-egypt-but-work-instantly-through-vpn/164262 "2026-06-24T14:28:41Z")
Hello Netlify Support Team, I am a paid Netlify customer and I am experiencing a serious accessibility issue affecting all of my Netlify-hosted websites from Egypt. Issue Summary: All of my websites hosted on Netlif… --- ## [Credit-based Billing is Terrible](https://answers.netlify.com/t/credit-based-billing-is-terrible/158457)
**Author:** [@SerialDesignationN](https://answers.netlify.com/u/SerialDesignationN)\ **Replies:** 7\ **Last updated:** [May 20, 2026, 8:34pm UTC](https://answers.netlify.com/t/credit-based-billing-is-terrible/158457 "2026-05-20T20:34:46Z")
I’ve been a Netlify user for a while now, and loved the 300 minute/month limit. Recently, I went to update one of my sites using the inbuilt AI. I had to turn on Credit-based billing to do so. It has been ONE DAY (16 de… --- ## [Melara Air Pillow Review](https://answers.netlify.com/t/melara-air-pillow-review/168095)
**Author:** [@melara-air-pillow](https://answers.netlify.com/u/melara-air-pillow)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 11:50am UTC](https://answers.netlify.com/t/melara-air-pillow-review/168095 "2026-09-02T11:50:32Z")
CLICK HERE TO ORDER MELARA AIR PILLOW AND GET 70% OFF TODAY Understanding the Melara Air Pillow: More Than Just a Cushion The Melara Air Pillow is an ergonomically contoured pillow built for real people with real sleep… --- ## [Netlify Identity is staying (Feb 2026 reversal) - what changed, who's affected, and how to proceed](https://answers.netlify.com/t/netlify-identity-is-staying-feb-2026-reversal-what-changed-whos-affected-and-how-to-proceed/162733)
**Author:** [@herambedra](https://answers.netlify.com/u/herambedra)\ **Replies:** 1\ **Last updated:** [August 19, 2026, 12:51pm UTC](https://answers.netlify.com/t/netlify-identity-is-staying-feb-2026-reversal-what-changed-whos-affected-and-how-to-proceed/162733 "2026-08-19T12:51:23Z")
Posting this as a community summary. Netlify staff have not created a forum thread for the February 19 2026 reversal so I am consolidating the sources in one place for anyone in the middle of migrating. I welcome any cor… --- ## [App.netlify.com site not found](https://answers.netlify.com/t/app-netlify-com-site-not-found/159757)
**Author:** [@peterfd](https://answers.netlify.com/u/peterfd)\ **Replies:** 8\ **Last updated:** [February 6, 2026, 5:06pm UTC](https://answers.netlify.com/t/app-netlify-com-site-not-found/159757 "2026-02-06T17:06:09Z")
Hi guys, I can’t login to Netlify, when going to app.netlify.com it says the site is down. Someone at Netlify changed a DNS record they shouldn’t have? --- ## [Account suspendes](https://answers.netlify.com/t/account-suspendes/166796)
**Author:** [@UMF](https://answers.netlify.com/u/UMF)\ **Replies:** 0\ **Last updated:** [August 12, 2026, 3:37pm UTC](https://answers.netlify.com/t/account-suspendes/166796 "2026-08-12T15:37:38Z")
Hello Netlify, My Netlify account was suspended unexpectedly and I cannot acces it anymore. I use Netlify for my personal projects. Please review mu acccount and help me recover it. My suspended account email: umf7sl… --- ## [Reset the stuck operational-credits flag](https://answers.netlify.com/t/reset-the-stuck-operational-credits-flag/170316)
**Author:** [@Mmmmm](https://answers.netlify.com/u/Mmmmm)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 7:34am UTC](https://answers.netlify.com/t/reset-the-stuck-operational-credits-flag/170316 "2026-09-21T07:34:03Z")
team slug : mmikhova site name / URL: mikhovaphoto.com plan (Free) I have 300 credits available production deploys are blocked despite credits being available Please reset the stuck operational-credits flag for my tea… --- ## [Error loading / Error - Request ID:](https://answers.netlify.com/t/error-loading-error-request-id/162112)
**Author:** [@rallenf](https://answers.netlify.com/u/rallenf)\ **Replies:** 5\ **Last updated:** [May 8, 2026, 3:27am UTC](https://answers.netlify.com/t/error-loading-error-request-id/162112 "2026-05-08T03:27:16Z")
For the last hour or so my site has been returning an error: Error - Request ID: 01KR2MK6P65QW36MATCNJ4Y814 The site was functioning properly just before and I had made no changes when it started throwing the error. I … --- ## [Scheduled functions stopped being invoked](https://answers.netlify.com/t/scheduled-functions-stopped-being-invoked/161355)
**Author:** [@fsx8](https://answers.netlify.com/u/fsx8)\ **Replies:** 5\ **Last updated:** [April 14, 2026, 12:06am UTC](https://answers.netlify.com/t/scheduled-functions-stopped-being-invoked/161355 "2026-04-14T00:06:03Z")
Netlify project id: 98197246-167f-4854-8214-312cf5af9d2f Hi! There are two scheduled functions in my project that suddenly stopped being invoked last night, although I haven’t changed any configuration and the last depl… --- ## [Using Pro Plan to Deploy Apps in Multiple Regions](https://answers.netlify.com/t/using-pro-plan-to-deploy-apps-in-multiple-regions/157873)
**Author:** [@hams.rmdhn](https://answers.netlify.com/u/hams.rmdhn)\ **Replies:** 1\ **Last updated:** [November 21, 2025, 12:01pm UTC](https://answers.netlify.com/t/using-pro-plan-to-deploy-apps-in-multiple-regions/157873 "2025-11-21T12:01:01Z")
Hi there, i am a free plan user. I just wonder, can i use the Pro Plan to deploy my 11 nextjs app into 11 available region in Netlify? By reading somewhere, by default in Free Plan, Netlify set the apps deployment regio… --- ## [My netlify account have been suspended for no reason #1058596](https://answers.netlify.com/t/my-netlify-account-have-been-suspended-for-no-reason-1058596/164369)
**Author:** [@adulusman](https://answers.netlify.com/u/adulusman)\ **Replies:** 7\ **Last updated:** [July 8, 2026, 9:44pm UTC](https://answers.netlify.com/t/my-netlify-account-have-been-suspended-for-no-reason-1058596/164369 "2026-07-08T21:44:01Z")
Hello , an issue ive been facing from few days is that my when ever i login i just see authentication error account suspended… i dont know why it happend like that… i didnt recived any warning or issue or emaiks from n… --- ## [SSL certificate not provisioned after 24+ hours despite successful DNS verification](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-24-hours-despite-successful-dns-verification/171284)
**Author:** [@Tanai](https://answers.netlify.com/u/Tanai)\ **Replies:** 2\ **Last updated:** [September 29, 2026, 1:35pm UTC](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-24-hours-despite-successful-dns-verification/171284 "2026-09-29T13:35:00Z")
Hello, I need help with SSL certificate provisioning for my custom domain. Netlify site: turistin-explorer-guarena-v3-test.netlify.app Custom domain: explorer.turistin.es The custom domain has been configured for m… --- ## [SSL certificate pending despite successful DNS verification — rkinteriorconstruction.in](https://answers.netlify.com/t/ssl-certificate-pending-despite-successful-dns-verification-rkinteriorconstruction-in/172108)
**Author:** [@shubhampandit](https://answers.netlify.com/u/shubhampandit)\ **Replies:** 2\ **Last updated:** [September 30, 2026, 3:51pm UTC](https://answers.netlify.com/t/ssl-certificate-pending-despite-successful-dns-verification-rkinteriorconstruction-in/172108 "2026-09-30T15:51:18Z")
My site is rk-interior-construction-gurugram.netlify.app, with rkinteriorconstruction.in and www.rkinteriorconstruction.in assigned to it. Netlify DNS is in use. The registrar has all four assigned dns1–dns4.p06.nsone.n… --- ## [Smart Play APK: Um Guia Prático para Usuários Android](https://answers.netlify.com/t/smart-play-apk-um-guia-pratico-para-usuarios-android/166818)
**Author:** [@harryfinn](https://answers.netlify.com/u/harryfinn)\ **Replies:** 0\ **Last updated:** [August 13, 2026, 4:02am UTC](https://answers.netlify.com/t/smart-play-apk-um-guia-pratico-para-usuarios-android/166818 "2026-08-13T04:02:03Z")
Com o crescimento dos smartphones, Smart TVs e dispositivos Android TV, a forma como as pessoas consomem entretenimento mudou bastante. Hoje, muitos usuários procuram aplicativos que ofereçam uma experiência simples e p… --- ## [What is going on with Netlify support?](https://answers.netlify.com/t/what-is-going-on-with-netlify-support/166894)
**Author:** [@zehawki](https://answers.netlify.com/u/zehawki)\ **Replies:** 1\ **Last updated:** [August 19, 2026, 3:28pm UTC](https://answers.netlify.com/t/what-is-going-on-with-netlify-support/166894 "2026-08-19T15:28:55Z")
I’ve posted a important support request here 3 DAYS ago, it went into some moderation hell hole and still shows pending there. Subsequently on 11th Aug, I mailed support, ticket number got assigned - no reply there what… --- ## [Problems with free production deployment](https://answers.netlify.com/t/problems-with-free-production-deployment/172018)
**Author:** [@iancoll1205](https://answers.netlify.com/u/iancoll1205)\ **Replies:** 6\ **Last updated:** [September 29, 2026, 3:47pm UTC](https://answers.netlify.com/t/problems-with-free-production-deployment/172018 "2026-09-29T15:47:06Z")
Hello Netlify Support, My IC12 Health & Wellness site is currently live, but I am unable to make a new production deployment. My Netlify dashboard says: “Account credit usage exceeded - new deploys are blocked until c… --- ## [Netlify Overriding my API keys](https://answers.netlify.com/t/netlify-overriding-my-api-keys/158338)
**Author:** [@half-cto](https://answers.netlify.com/u/half-cto)\ **Replies:** 2\ **Last updated:** [January 3, 2026, 4:46pm UTC](https://answers.netlify.com/t/netlify-overriding-my-api-keys/158338 "2026-01-03T16:46:03Z")
How do I use my own ai api keys? I have disabled AI features for the team. I have set OPENAI\_API\_KEY for project for all contexts except Local development (Netlify CLI) I set OPENAI\_API\_KEY in local .evn file and sti… --- ## [Domain purchased through Netlify disappeared after renewal issue – no response from support for 5 days](https://answers.netlify.com/t/domain-purchased-through-netlify-disappeared-after-renewal-issue-no-response-from-support-for-5-days/163570)
**Author:** [@Dabeix](https://answers.netlify.com/u/Dabeix)\ **Replies:** 3\ **Last updated:** [June 15, 2026, 12:12pm UTC](https://answers.netlify.com/t/domain-purchased-through-netlify-disappeared-after-renewal-issue-no-response-from-support-for-5-days/163570 "2026-06-15T12:12:10Z")
Hello, I am looking for urgent help regarding my domain caminpulse.com. The domain was purchased directly through Netlify approximately one year ago and has been working correctly until recently. A few days ago, the d… --- ## [Can i downgrade to Free plan before paid plan end](https://answers.netlify.com/t/can-i-downgrade-to-free-plan-before-paid-plan-end/159946)
**Author:** [@TUMPA\_SARKAR](https://answers.netlify.com/u/TUMPA_SARKAR)\ **Replies:** 1\ **Last updated:** [February 15, 2026, 10:09pm UTC](https://answers.netlify.com/t/can-i-downgrade-to-free-plan-before-paid-plan-end/159946 "2026-02-15T22:09:15Z")
Hello Netlify Support, I’m currently on the new Free (credit-based) plan and I’m considering upgrading to a paid plan (Personal or Pro) for about one month. Before I upgrade, I want to confirm: After upgrading from … --- ## ["Run out of credits" banner shown despite 30/30 credits available](https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942)
**Author:** [@subscricaotoledo](https://answers.netlify.com/u/subscricaotoledo)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 12:18am UTC](https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942 "2026-09-14T00:18:27Z")
Hi Netlify team, My team “subscricaotoledo’s team” is showing the banner “\[team\] has run out of credits” with production deploys and Agent Runners disabled. However, my Usage & Billing page clearly shows: Plan: Free C… --- ## [Feature request: \`mise-en-place\` (aka \`mise\`) added to available software at build time](https://answers.netlify.com/t/feature-request-mise-en-place-aka-mise-added-to-available-software-at-build-time/159041)
**Author:** [@daniel-j-pease](https://answers.netlify.com/u/daniel-j-pease)\ **Replies:** 2\ **Last updated:** [January 19, 2026, 7:17pm UTC](https://answers.netlify.com/t/feature-request-mise-en-place-aka-mise-added-to-available-software-at-build-time/159041 "2026-01-19T19:17:52Z")
mise-en-place (or mise for short) is “the front-end to your dev env” - it installs & manages tools, executes tasks, and a whole lot more. I am in zero way affiliated with mise - I’m just a big fan and I use it basically … --- ## [Next.js 16 project build fails on Netlify](https://answers.netlify.com/t/next-js-16-project-build-fails-on-netlify/157791)
**Author:** [@dimeloper](https://answers.netlify.com/u/dimeloper)\ **Replies:** 3\ **Last updated:** [December 22, 2025, 5:20pm UTC](https://answers.netlify.com/t/next-js-16-project-build-fails-on-netlify/157791 "2025-12-22T17:20:46Z")
Hi everyone, I’m having trouble deploying my Next.js 16 project on Netlify. The build completes successfully, but the deploy fails during the Edge Functions bundling step. Netlify site name What I’m deploying Next.… --- ## [Verification TXT added: Please release domain allvelkibd.com](https://answers.netlify.com/t/verification-txt-added-please-release-domain-allvelkibd-com/166624)
**Author:** [@niloydebnath](https://answers.netlify.com/u/niloydebnath)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 9:24am UTC](https://answers.netlify.com/t/verification-txt-added-please-release-domain-allvelkibd-com/166624 "2026-08-11T09:24:08Z")
Hi Netlify Support Team, I am trying to add my domain allvelkibd.com to my current Netlify account, but I am receiving the error: “allvelkibd.com or one of its subdomains is already managed by Netlify DNS on another tea… --- ## [Need Guidance on Enabling New Ubuntu Version in Netlify](https://answers.netlify.com/t/need-guidance-on-enabling-new-ubuntu-version-in-netlify/157921)
**Author:** [@shubhamBel](https://answers.netlify.com/u/shubhamBel)\ **Replies:** 1\ **Last updated:** [November 21, 2025, 11:13am UTC](https://answers.netlify.com/t/need-guidance-on-enabling-new-ubuntu-version-in-netlify/157921 "2025-11-21T11:13:49Z")
Hey, is it okay to enable the new Ubuntu version in Netlify? Will it affect anything in my existing build, or is there any risk in doing this? Can someone please guide me? --- ## [Question Project](https://answers.netlify.com/t/question-project/158931)
**Author:** [@Carla\_Santos](https://answers.netlify.com/u/Carla_Santos)\ **Replies:** 1\ **Last updated:** [January 6, 2026, 3:19am UTC](https://answers.netlify.com/t/question-project/158931 "2026-01-06T03:19:29Z")
My project is specific, it is an 18+ content project. There is a pop-up warning every time you enter the site that the content is only for people over 18 years of age. It is an escort website project, where female, male,… [Next page](https://answers.netlify.com/top.md?page=1&per_page=50)