# \#netlify-dns-https-ssl

**URL:** https://answers.netlify.com/tag/netlify-dns-https-ssl/47.md

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## [\[Support Guide\] Minimal downtime for a live site DNS migration](https://answers.netlify.com/t/support-guide-minimal-downtime-for-a-live-site-dns-migration/141)

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**Author:** [@laura](https://answers.netlify.com/u/laura)\
**Replies:** 6\
**Last updated:** [August 2, 2021, 4:08am UTC](https://answers.netlify.com/t/support-guide-minimal-downtime-for-a-live-site-dns-migration/141 "2021-08-02T04:08:50Z")

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Last reviewed by Netlify Support - July 2025 IMPORTANT UPDATE While many details in this support guide remain valuable information, the best guide for a zero downtime DNS migration can be found here: However, there i…

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## [\[Support Guide\] How do I migrate a domain to Netlify DNS with zero downtime?](https://answers.netlify.com/t/support-guide-how-do-i-migrate-a-domain-to-netlify-dns-with-zero-downtime/3397)

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**Author:** [@luke](https://answers.netlify.com/u/luke)\
**Replies:** 5\
**Last updated:** [May 17, 2024, 8:12pm UTC](https://answers.netlify.com/t/support-guide-how-do-i-migrate-a-domain-to-netlify-dns-with-zero-downtime/3397 "2024-05-17T20:12:09Z")

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Last reviewed by Netlify Support - July 2025 IMPORTANT UPDATE While many details in this support guide remain valuable information, the best guide for a zero downtime DNS migration can be found here: However, there i…

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## [\[Support Guide\] What you can do about this error message: "A DNS zone for this domain already exists on NS1"](https://answers.netlify.com/t/support-guide-what-you-can-do-about-this-error-message-a-dns-zone-for-this-domain-already-exists-on-ns1/47103)

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**Author:** [@laura](https://answers.netlify.com/u/laura)\
**Replies:** 22\
**Last updated:** [August 15, 2026, 10:05pm UTC](https://answers.netlify.com/t/support-guide-what-you-can-do-about-this-error-message-a-dns-zone-for-this-domain-already-exists-on-ns1/47103 "2026-08-15T22:05:15Z")

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Last checked: July 2025 Have you received this message when adding your domain to Netlify? This could usually happen if this domain has been used with another service (such as name.com, Squarespace, etc.) who, like Netl…

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## [\[Support Guide\] What problems could occur when using Cloudflare in front of Netlify?](https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138)

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**Author:** [@luke](https://answers.netlify.com/u/luke)\
**Replies:** 20\
**Last updated:** [October 31, 2024, 4:00pm UTC](https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138 "2024-10-31T16:00:16Z")

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:sparkles: AskNetlify’s Version :sparkles: What risks come with proxying to Netlify? Copy the prompt above and paste it into AskNetlify, and it’ll break down this info. You can also ask clarifying questions. Still ne…

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## [SSL certificate pending despite successful DNS verification — rkinteriorconstruction.in](https://answers.netlify.com/t/ssl-certificate-pending-despite-successful-dns-verification-rkinteriorconstruction-in/172108)

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**Author:** [@shubhampandit](https://answers.netlify.com/u/shubhampandit)\
**Replies:** 2\
**Last updated:** [September 30, 2026, 3:51pm UTC](https://answers.netlify.com/t/ssl-certificate-pending-despite-successful-dns-verification-rkinteriorconstruction-in/172108 "2026-09-30T15:51:18Z")

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My site is rk-interior-construction-gurugram.netlify.app, with rkinteriorconstruction.in and www.rkinteriorconstruction.in assigned to it. Netlify DNS is in use. The registrar has all four assigned dns1–dns4.p06.nsone.n…

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## [Please change nameservers for sameheissa.com (registered through Netlify) to Cloudflare](https://answers.netlify.com/t/please-change-nameservers-for-sameheissa-com-registered-through-netlify-to-cloudflare/172496)

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**Author:** [@sameheissa](https://answers.netlify.com/u/sameheissa)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 4:27pm UTC](https://answers.netlify.com/t/please-change-nameservers-for-sameheissa-com-registered-through-netlify-to-cloudflare/172496 "2026-09-29T16:27:20Z")

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Hi, I registered sameheissa.com through Netlify on 29 September 2026 (team: sameh-eissa72’s team). As there’s no self-service option for Netlify-registered domains, could you please change the nameservers at the registr…

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## [Stale wildcard SSL certificate blocking TLS provisioning — m-associats.com](https://answers.netlify.com/t/stale-wildcard-ssl-certificate-blocking-tls-provisioning-m-associats-com/172495)

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**Author:** [@JORDI\_MURLA\_ALLUE](https://answers.netlify.com/u/JORDI_MURLA_ALLUE)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 4:23pm UTC](https://answers.netlify.com/t/stale-wildcard-ssl-certificate-blocking-tls-provisioning-m-associats-com/172495 "2026-09-29T16:23:28Z")

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Hi Netlify Support, I need a backend reset of the managed TLS certificate state for m-associats.com. Site: m-associats-landing.netlify.app Custom domains: m-associats.com, www.m-associats.com DNS: External DNS manage…

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## [Urgent: Domain renewal pending for 2 days – ertugrulmuhendislikkonya.com](https://answers.netlify.com/t/urgent-domain-renewal-pending-for-2-days-ertugrulmuhendislikkonya-com/172479)

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**Author:** [@veertexmedia](https://answers.netlify.com/u/veertexmedia)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 1:38pm UTC](https://answers.netlify.com/t/urgent-domain-renewal-pending-for-2-days-ertugrulmuhendislikkonya-com/172479 "2026-09-29T13:38:18Z")

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Hi Netlify Community, I’m having an urgent issue with renewing my domain, ertugrulmuhendislikkonya.com. The domain expired on September 24, and it is currently inactive. I contacted Netlify Support two days ago and ope…

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## [SSL certificate not provisioned after 24+ hours despite successful DNS verification](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-24-hours-despite-successful-dns-verification/171284)

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**Author:** [@Tanai](https://answers.netlify.com/u/Tanai)\
**Replies:** 2\
**Last updated:** [September 29, 2026, 1:35pm UTC](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-24-hours-despite-successful-dns-verification/171284 "2026-09-29T13:35:00Z")

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Hello, I need help with SSL certificate provisioning for my custom domain. Netlify site: turistin-explorer-guarena-v3-test.netlify.app Custom domain: explorer.turistin.es The custom domain has been configured for m…

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## [Human support needed – wrong primary domain stuck due to SSL provisioning](https://answers.netlify.com/t/human-support-needed-wrong-primary-domain-stuck-due-to-ssl-provisioning/172188)

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**Author:** [@Thomas\_Black](https://answers.netlify.com/u/Thomas_Black)\
**Replies:** 1\
**Last updated:** [September 29, 2026, 12:06pm UTC](https://answers.netlify.com/t/human-support-needed-wrong-primary-domain-stuck-due-to-ssl-provisioning/172188 "2026-09-29T12:06:21Z")

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Site: shiny-chaja-069d3f Site ID: d73306b7-fca9-4f70-9686-88b8ab3a836d I need assistance from a Netlify staff member with a stuck primary-domain/TLS configuration. The current primary domain is mygolffit \[dot\] com. It…

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## [SSL certificate not provisioned after several days](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-several-days/172462)

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**Author:** [@Conecta\_Digital](https://answers.netlify.com/u/Conecta_Digital)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 10:37am UTC](https://answers.netlify.com/t/ssl-certificate-not-provisioned-after-several-days/172462 "2026-09-29T10:37:51Z")

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Hello, I’m having an issue with the SSL certificate for my domain. The domain has been configured to use Netlify, and I have already checked the DNS settings. The DNS is still propagating, but it has been a few days and…

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## [Let’s Encrypt certificate provisioning fails despite successful DNS verification](https://answers.netlify.com/t/let-s-encrypt-certificate-provisioning-fails-despite-successful-dns-verification/172454)

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**Author:** [@rajae\_driss](https://answers.netlify.com/u/rajae_driss)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 9:57am UTC](https://answers.netlify.com/t/let-s-encrypt-certificate-provisioning-fails-despite-successful-dns-verification/172454 "2026-09-29T09:57:51Z")

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Site name: joseiritual.netlify.app Primary custom domain: joseiritual.fr Domain aliases: www.joseiritual.fr, joseiritual.com, www.joseiritual.com DNS provider: OVH Hi, I’m unable to provision a Let’s Encrypt SSL cer…

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## [Release domain letak.work — another site is using this domain](https://answers.netlify.com/t/release-domain-letak-work-another-site-is-using-this-domain/172451)

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**Author:** [@Annija\_Kampe](https://answers.netlify.com/u/Annija_Kampe)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 9:30am UTC](https://answers.netlify.com/t/release-domain-letak-work-another-site-is-using-this-domain/172451 "2026-09-29T09:30:48Z")

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Hi Netlify Support team, I am trying to attach my custom domain letak.work to my Netlify site willowy-paletas-c10a8d.netlify.app. I am receiving the error “another site is using this domain”. I have already added the T…

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## [SSL certificate won't provision for .fr domain - key thumbprint mismatch on Netlify side](https://answers.netlify.com/t/ssl-certificate-wont-provision-for-fr-domain-key-thumbprint-mismatch-on-netlify-side/172360)

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**Author:** [@theodore\_brey](https://answers.netlify.com/u/theodore_brey)\
**Replies:** 2\
**Last updated:** [September 29, 2026, 7:59am UTC](https://answers.netlify.com/t/ssl-certificate-wont-provision-for-fr-domain-key-thumbprint-mismatch-on-netlify-side/172360 "2026-09-29T07:59:32Z")

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Site name: flawless-wellness Custom domain: ora-wellness-studio.fr (now set as primary domain) Problem The Let’s Encrypt SSL certificate cannot be provisioned for ora-wellness-studio.fr. The error shown in Domain Manag…

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## [Syncocept.com already managed by Netlify DNS on another team - please release](https://answers.netlify.com/t/syncocept-com-already-managed-by-netlify-dns-on-another-team-please-release/172421)

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**Author:** [@Sync](https://answers.netlify.com/u/Sync)\
**Replies:** 1\
**Last updated:** [September 29, 2026, 6:39am UTC](https://answers.netlify.com/t/syncocept-com-already-managed-by-netlify-dns-on-another-team-please-release/172421 "2026-09-29T06:39:05Z")

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Hello Netlify team, I am trying to add my custom domain to my project, but I get this error: “syncocept.com or one of its subdomains is already managed by Netlify DNS on another team.” Domain: syncocept.com Project: …

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## [Accounts Suspended - URGENT](https://answers.netlify.com/t/accounts-suspended-urgent/172416)

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**Author:** [@Aryaan3011](https://answers.netlify.com/u/Aryaan3011)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 6:08am UTC](https://answers.netlify.com/t/accounts-suspended-urgent/172416 "2026-09-29T06:08:58Z")

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Dear Netlify , My accounts have been suspended and i cannot use them for work anymore . Here are the accounts aryaan@graphiteadvisory.mu , Aryaan@graphiteadvisory.com and aryaanoozeer@gmail.com . The reason there are s…

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## [SSL certificate won't provision](https://answers.netlify.com/t/ssl-certificate-wont-provision/172343)

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**Author:** [@freshfmzoom](https://answers.netlify.com/u/freshfmzoom)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 8:11pm UTC](https://answers.netlify.com/t/ssl-certificate-wont-provision/172343 "2026-09-28T20:11:38Z")

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Site name: dreamy-babka-b5ac81 Custom domain: freshnelsonstudios.nz (and www.freshnelsonstudios.nz) Issue: SSL certificate won’t provision. Error: “We could not provision a Let’s Encrypt certificate for your custom dom…

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## [SSL certificate not including www domain alias after multiple renewal attempts](https://answers.netlify.com/t/ssl-certificate-not-including-www-domain-alias-after-multiple-renewal-attempts/170770)

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**Author:** [@Ali.Vaughan](https://answers.netlify.com/u/Ali.Vaughan)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 7:46pm UTC](https://answers.netlify.com/t/ssl-certificate-not-including-www-domain-alias-after-multiple-renewal-attempts/170770 "2026-09-28T19:46:31Z")

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Site name: jolly-macaron-0fd638 I have a custom domain, joinstylelab.com, set as my primary domain with a valid SSL certificate. I also have www.joinstylelab.com added as a domain alias — CNAME correctly points to jolly…

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## [Please reset the CertOrder rate limit for kaleidoscopic-torrone-6c9f7a](https://answers.netlify.com/t/please-reset-the-certorder-rate-limit-for-kaleidoscopic-torrone-6c9f7a/172247)

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**Author:** [@James\_Durkin](https://answers.netlify.com/u/James_Durkin)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 3:58pm UTC](https://answers.netlify.com/t/please-reset-the-certorder-rate-limit-for-kaleidoscopic-torrone-6c9f7a/172247 "2026-09-28T15:58:06Z")

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My site kaleidoscopic-torrone-6c9f7a (custom domain bluescleaners.com, alias www.bluescleaners.com) shows: “SSL Provisioning is temporarily disabled because too many recent CertOrder creation with the site.” My DNS is h…

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## [Domain already managed by Netlify DNS on another team – hexagonconstruction.us](https://answers.netlify.com/t/domain-already-managed-by-netlify-dns-on-another-team-hexagonconstruction-us/170844)

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**Author:** [@Eliko](https://answers.netlify.com/u/Eliko)\
**Replies:** 2\
**Last updated:** [September 28, 2026, 3:28pm UTC](https://answers.netlify.com/t/domain-already-managed-by-netlify-dns-on-another-team-hexagonconstruction-us/170844 "2026-09-28T15:28:00Z")

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I own hexagonconstruction.us; it’s registered to me at GoDaddy. When I add it to my site hexagon-site.netlify.app, Netlify says it’s “already managed by Netlify DNS on another team.” That zone belongs to a former develop…

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## ["too many certificate creation with this site recently" error](https://answers.netlify.com/t/too-many-certificate-creation-with-this-site-recently-error/172243)

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**Author:** [@Sean\_Donnelly](https://answers.netlify.com/u/Sean_Donnelly)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 3:16pm UTC](https://answers.netlify.com/t/too-many-certificate-creation-with-this-site-recently-error/172243 "2026-09-28T15:16:14Z")

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Hi Support, Please can you lift the restriction on certificate renewal wait time. I need my company website up and running. gorgeous-bienenstitch-a82b57.netlify.app chatterai.ai Thanks!

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## [Let's Encrypt certificate fails to provision immediately for lavalosa.com (Netlify DNS)](https://answers.netlify.com/t/lets-encrypt-certificate-fails-to-provision-immediately-for-lavalosa-com-netlify-dns/172242)

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**Author:** [@lavalsoa](https://answers.netlify.com/u/lavalsoa)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 3:12pm UTC](https://answers.netlify.com/t/lets-encrypt-certificate-fails-to-provision-immediately-for-lavalosa-com-netlify-dns/172242 "2026-09-28T15:12:07Z")

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Hi Netlify team, My custom domain lavalosa.com uses Netlify DNS, and the nameservers at my registrar match exactly (dns1-dns4.p04.nsone.net). Let’s Debug shows “All OK”, and there are no AAAA or CAA conflicts. However, …

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## [Getting SSL Error](https://answers.netlify.com/t/getting-ssl-error/94519)

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**Author:** [@alwaysaugust](https://answers.netlify.com/u/alwaysaugust)\
**Replies:** 6\
**Last updated:** [September 28, 2026, 12:42pm UTC](https://answers.netlify.com/t/getting-ssl-error/94519 "2026-09-28T12:42:13Z")

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Checked our site today and it was down and after doing some digging, saw this error on the Domain Management page in the SSL section: SniCertificate::CertificateInvalidError: Unable to verify challenge for …We can’t ren…

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## [Expired SSL certificate – wildcard renewal fails with NXDOMAIN](https://answers.netlify.com/t/expired-ssl-certificate-wildcard-renewal-fails-with-nxdomain/172179)

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**Author:** [@ankitch01](https://answers.netlify.com/u/ankitch01)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 12:07pm UTC](https://answers.netlify.com/t/expired-ssl-certificate-wildcard-renewal-fails-with-nxdomain/172179 "2026-09-28T12:07:43Z")

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Hi Netlify Support, My domain velvetneststyling.com is using external DNS managed by GoDaddy. The current Netlify-managed Let’s Encrypt certificate has expired and covers: \*.velvetneststyling.com velvetneststyling.co…

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## [SSL provisioning fails for petshop34.com.tr after successful DNS verification](https://answers.netlify.com/t/ssl-provisioning-fails-for-petshop34-com-tr-after-successful-dns-verification/171992)

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**Author:** [@kadir\_ay](https://answers.netlify.com/u/kadir_ay)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 8:16am UTC](https://answers.netlify.com/t/ssl-provisioning-fails-for-petshop34-com-tr-after-successful-dns-verification/171992 "2026-09-28T08:16:47Z")

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Hello, I need help with SSL certificate provisioning for petshop34.com.tr. I am using Netlify DNS and the nameservers are correctly delegated to: dns1.p06.nsone.net dns2.p06.nsone.net dns3.p06.nsone.net dns4.p06.nson…

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## [Verification added to realease domain: anycarefoundation.co.in](https://answers.netlify.com/t/verification-added-to-realease-domain-anycarefoundation-co-in/171942)

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**Author:** [@pragyajha767](https://answers.netlify.com/u/pragyajha767)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 5:58am UTC](https://answers.netlify.com/t/verification-added-to-realease-domain-anycarefoundation-co-in/171942 "2026-09-28T05:58:17Z")

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Hi Netlify Support team, I am getting “Another project is already using this domain” for anycarefoundation.co.in on my site profound-otter-e072d9.netlify.app. I have added the TXT verification record in GoDaddy DNS: H…

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## [Domain sujtech.com locked by orphaned Netlify DNS zone⁠](https://answers.netlify.com/t/domain-sujtech-com-locked-by-orphaned-netlify-dns-zone/171917)

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**Author:** [@Shourab\_Sujaan](https://answers.netlify.com/u/Shourab_Sujaan)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 5:13am UTC](https://answers.netlify.com/t/domain-sujtech-com-locked-by-orphaned-netlify-dns-zone/171917 "2026-09-28T05:13:12Z")

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hello I am trying to add my custom domain ⁠sujtech.com⁠ to my current Netlify project (⁠jade-snickerdoodle-15ccba.netlify.app⁠), but I am receiving an error stating it is already managed by Netlify DNS on another team. …

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## [\[Support Guide\] Difference Between Netlify DNS and External DNS](https://answers.netlify.com/t/support-guide-difference-between-netlify-dns-and-external-dns/151308)

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**Author:** [@clarnx](https://answers.netlify.com/u/clarnx)\
**Replies:** 0\
**Last updated:** [June 17, 2025, 7:06am UTC](https://answers.netlify.com/t/support-guide-difference-between-netlify-dns-and-external-dns/151308 "2025-06-17T07:06:25Z")

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Overview Netlify DNS: Netlify offers its own DNS service specifically designed to integrate seamlessly with sites deployed on Netlify. External DNS: With External DNS, you keep your DNS records with your existing provid…

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## [SSL certificate provisioning fails despite successful DNS verification and Let's Debug](https://answers.netlify.com/t/ssl-certificate-provisioning-fails-despite-successful-dns-verification-and-lets-debug/171862)

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**Author:** [@felipevarnier](https://answers.netlify.com/u/felipevarnier)\
**Replies:** 0\
**Last updated:** [September 27, 2026, 8:59pm UTC](https://answers.netlify.com/t/ssl-certificate-provisioning-fails-despite-successful-dns-verification-and-lets-debug/171862 "2026-09-27T20:59:17Z")

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Hi Netlify Support, I’m unable to provision a Let’s Encrypt SSL certificate for my custom domain. Netlify site: pwbrasiltextil.netlify.app Primary domain: pwbrasiltextil.com.br Domain alias: www.pwbrasiltextil.com.br …

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## [Domain tampacoastmedia.com claimed by ghost site in another account, need release to add to my project](https://answers.netlify.com/t/domain-tampacoastmedia-com-claimed-by-ghost-site-in-another-account-need-release-to-add-to-my-project/171854)

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**Author:** [@Maksym\_Grytsenko](https://answers.netlify.com/u/Maksym_Grytsenko)\
**Replies:** 0\
**Last updated:** [September 27, 2026, 7:46pm UTC](https://answers.netlify.com/t/domain-tampacoastmedia-com-claimed-by-ghost-site-in-another-account-need-release-to-add-to-my-project/171854 "2026-09-27T19:46:41Z")

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Hi Netlify support team, I need help releasing a domain that is claimed by what appears to be a ghost site in a different Netlify account. Site name: deluxe-cassata-6b10c3 Site ID: 2ddf0041-f4c3-4ea3-a79e-781d3c8215f3 …

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