# \#identity

**URL:** https://answers.netlify.com/tag/identity/39.md

[Latest](https://answers.netlify.com/latest.md) · [Categories](https://answers.netlify.com/categories.md) · [Tags](https://answers.netlify.com/tags.md)

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## [\[Support Guide\]: How to apply Access Control for Netlify Functions?](https://answers.netlify.com/t/support-guide-how-to-apply-access-control-for-netlify-functions/46519)

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**Author:** [@hrishikesh](https://answers.netlify.com/u/hrishikesh)\
**Replies:** 2\
**Last updated:** [February 17, 2024, 5:37pm UTC](https://answers.netlify.com/t/support-guide-how-to-apply-access-control-for-netlify-functions/46519 "2024-02-17T17:37:08Z")

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Last checked by Netlify Support Team: July 2025 Introduction: That is a great question, we do get it from time to time. But the answer is not that straightforward. First, there are 2 ways someone might think this works…

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## [Escalation Request – Domain Transfer Pending Nearly Two Weeks – Ticket #1116134](https://answers.netlify.com/t/escalation-request-domain-transfer-pending-nearly-two-weeks-ticket-1116134/172345)

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**Author:** [@Anthony\_Craven](https://answers.netlify.com/u/Anthony_Craven)\
**Replies:** 3\
**Last updated:** [October 15, 2026, 7:59pm UTC](https://answers.netlify.com/t/escalation-request-domain-transfer-pending-nearly-two-weeks-ticket-1116134/172345 "2026-10-15T19:59:49Z")

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Hello Netlify Support, I am requesting escalation of Ticket #1116134 regarding the transfer of my domain, richardcravenfoundation.org, from Netlify to my verified Name.com account. This request has now been pending for…

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## [Domain mmwshaft.in managed by another team](https://answers.netlify.com/t/domain-mmwshaft-in-managed-by-another-team/170919)

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**Author:** [@kartick\_kumar](https://answers.netlify.com/u/kartick_kumar)\
**Replies:** 0\
**Last updated:** [September 25, 2026, 5:42am UTC](https://answers.netlify.com/t/domain-mmwshaft-in-managed-by-another-team/170919 "2026-09-25T05:42:22Z")

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Hello Netlify Support, I am trying to add my custom domain mmwshaft.in to my Netlify account, but I am receiving the error: “mmwshaft.in or one of its subdomains is already managed by Netlify DNS on another team.” I ow…

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## [Please release my domain gauravmarketing.com (Account accidentally deleted)](https://answers.netlify.com/t/please-release-my-domain-gauravmarketing-com-account-accidentally-deleted/170205)

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**Author:** [@gauravmarketing](https://answers.netlify.com/u/gauravmarketing)\
**Replies:** 0\
**Last updated:** [September 19, 2026, 3:07pm UTC](https://answers.netlify.com/t/please-release-my-domain-gauravmarketing-com-account-accidentally-deleted/170205 "2026-09-19T15:07:12Z")

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Hello Netlify Team, I am a new user and I accidentally deleted my Netlify account while trying to delete a project. My domain gauravmarketing.com was connected to that account and now I cannot use it again. I kindly r…

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## [Deleted account – custom domain still assigned to old site](https://answers.netlify.com/t/deleted-account-custom-domain-still-assigned-to-old-site/170053)

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**Author:** [@mirko1075](https://answers.netlify.com/u/mirko1075)\
**Replies:** 0\
**Last updated:** [September 17, 2026, 11:08am UTC](https://answers.netlify.com/t/deleted-account-custom-domain-still-assigned-to-old-site/170053 "2026-09-17T11:08:39Z")

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Hello, my previous Netlify account was deleted following a billing issue, but the domains associated with its Edilaise project still appear to be reserved by that account. I have now created a new Netlify account using…

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## [My domain khazanabox.com is still managed by Netlify DNS on another team even after deleting the old site and removing Netlify nameservers](https://answers.netlify.com/t/my-domain-khazanabox-com-is-still-managed-by-netlify-dns-on-another-team-even-after-deleting-the-old-site-and-removing-netlify-nameservers/169966)

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**Author:** [@khazanabox3380](https://answers.netlify.com/u/khazanabox3380)\
**Replies:** 0\
**Last updated:** [September 16, 2026, 10:25am UTC](https://answers.netlify.com/t/my-domain-khazanabox-com-is-still-managed-by-netlify-dns-on-another-team-even-after-deleting-the-old-site-and-removing-netlify-nameservers/169966 "2026-09-16T10:25:40Z")

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Hello Netlify Support, I own and control khazanabox.com. When I try to add khazanabox.com to my current Netlify project, I get this error: “khazanabox.com or one of its subdomains is already managed by Netlify DNS on …

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## [My account has been locked](https://answers.netlify.com/t/my-account-has-been-locked/169946)

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**Author:** [@Baesoyeon](https://answers.netlify.com/u/Baesoyeon)\
**Replies:** 0\
**Last updated:** [September 16, 2026, 8:43am UTC](https://answers.netlify.com/t/my-account-has-been-locked/169946 "2026-09-16T08:43:27Z")

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Both of my accounts have been locked. 계정: bsy215702@gmail.com / bsy215701@gmail.com As a public institution employee, I was using it for AI training, but it suddenly got locked, How can it be resolved? The error mess…

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## [Suspencao de conta](https://answers.netlify.com/t/suspencao-de-conta/169760)

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**Author:** [@samuelkistenmacker](https://answers.netlify.com/u/samuelkistenmacker)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 4:18am UTC](https://answers.netlify.com/t/suspencao-de-conta/169760 "2026-09-14T04:18:15Z")

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01M2F0V2F0WF3RPR49YSKE6V3E Olá equipe Netlify, Minha conta foi suspensa sem aviso prévio ou explicação, e não recebi detalhes sobre o motivo. Gostaria de entender o que causou isso e solicito que minha conta seja re…

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## [Forgot login credentials](https://answers.netlify.com/t/forgot-login-credentials/169425)

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**Author:** [@Detaxr](https://answers.netlify.com/u/Detaxr)\
**Replies:** 1\
**Last updated:** [September 11, 2026, 11:00pm UTC](https://answers.netlify.com/t/forgot-login-credentials/169425 "2026-09-11T23:00:14Z")

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Hi, I have hosted my first website today using netlify for my domain www.detaxr-invest.com registered with hostinger.com. While deploying the site i needed to clear the cache and in the process, i also cleared all brows…

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## [Forgotten Gmail account associated with my website](https://answers.netlify.com/t/forgotten-gmail-account-associated-with-my-website/169416)

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**Author:** [@Jishu\_Chandra\_Acharj](https://answers.netlify.com/u/Jishu_Chandra_Acharj)\
**Replies:** 0\
**Last updated:** [September 11, 2026, 3:58pm UTC](https://answers.netlify.com/t/forgotten-gmail-account-associated-with-my-website/169416 "2026-09-11T15:58:52Z")

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Hello, I have forgotten which Gmail account I used to log in to my website account, and I am currently unable to access it. Could you please help me identify the Gmail account associated with my website/account? I can …

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## [Lost access to account – need to remove my manually deployed site](https://answers.netlify.com/t/lost-access-to-account-need-to-remove-my-manually-deployed-site/169239)

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**Author:** [@meydinaputri](https://answers.netlify.com/u/meydinaputri)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 11:17pm UTC](https://answers.netlify.com/t/lost-access-to-account-need-to-remove-my-manually-deployed-site/169239 "2026-09-10T23:17:38Z")

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Hi Netlify Support, I am the original creator of fluffy-pie-57ab52.netlify.app. I manually deployed the site directly through Netlify. I would like to permanently remove the site, but I no longer have access to the Net…

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## [My Netlify account has been suspended - Request for reinstatement](https://answers.netlify.com/t/my-netlify-account-has-been-suspended-request-for-reinstatement/169022)

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**Author:** [@JUNHEESO](https://answers.netlify.com/u/JUNHEESO)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 7:47am UTC](https://answers.netlify.com/t/my-netlify-account-has-been-suspended-request-for-reinstatement/169022 "2026-09-10T07:47:11Z")

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Hi Netlify Support Team, My account has been suspended with the following error during login: "Your account has been suspended. Please contact support for assistance." I am using Netlify purely for educational and pers…

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## [Domain cybroatrix.com is still managed by deleted Netlify team](https://answers.netlify.com/t/domain-cybroatrix-com-is-still-managed-by-deleted-netlify-team/167232)

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**Author:** [@Stebin777S](https://answers.netlify.com/u/Stebin777S)\
**Replies:** 1\
**Last updated:** [August 21, 2026, 5:12am UTC](https://answers.netlify.com/t/domain-cybroatrix-com-is-still-managed-by-deleted-netlify-team/167232 "2026-08-21T05:12:07Z")

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Hello Netlify Support, I am trying to connect my domain cybroatrix.com to my new Netlify project, but I receive this error: “cybroatrix.com or one of its subdomains is already managed by Netlify DNS on another team.” T…

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## [Pro foot consulting](https://answers.netlify.com/t/pro-foot-consulting/167244)

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**Author:** [@ilyesfellahi618](https://answers.netlify.com/u/ilyesfellahi618)\
**Replies:** 0\
**Last updated:** [August 20, 2026, 10:05pm UTC](https://answers.netlify.com/t/pro-foot-consulting/167244 "2026-08-20T22:05:15Z")

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Subject: Please release profootconsulting.com — managed by another team Hello, I am trying to add app.profootconsulting.com to my project pro-foot-consulting-players, but I get: “profootconsulting.com or one of its s…

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## [Bought domain through Netlify - Need to move careerghana.org to new account](https://answers.netlify.com/t/bought-domain-through-netlify-need-to-move-careerghana-org-to-new-account/162881)

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**Author:** [@Daniel\_Gyan](https://answers.netlify.com/u/Daniel_Gyan)\
**Replies:** 1\
**Last updated:** [August 20, 2026, 5:40pm UTC](https://answers.netlify.com/t/bought-domain-through-netlify-need-to-move-careerghana-org-to-new-account/162881 "2026-08-20T17:40:48Z")

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Domain to move: careerghana.org The issue: I purchased this domain directly through Netlify on my old account. I am trying to add it to my new account, but I am getting the error “already managed by Netlify DNS on anoth…

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## [Domain verification for cordobabitcoin.com](https://answers.netlify.com/t/domain-verification-for-cordobabitcoin-com/167169)

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**Author:** [@andress](https://answers.netlify.com/u/andress)\
**Replies:** 1\
**Last updated:** [August 19, 2026, 9:42pm UTC](https://answers.netlify.com/t/domain-verification-for-cordobabitcoin-com/167169 "2026-08-19T21:42:28Z")

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Hello, I am trying to add my custom domain cordobabitcoin.com to my Netlify site cordobabitcoin.netlify.app, but I get an error saying it’s already in use by another team. I have already created the required TXT verific…

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## [Netlify Identity is staying (Feb 2026 reversal) - what changed, who's affected, and how to proceed](https://answers.netlify.com/t/netlify-identity-is-staying-feb-2026-reversal-what-changed-whos-affected-and-how-to-proceed/162733)

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**Author:** [@herambedra](https://answers.netlify.com/u/herambedra)\
**Replies:** 1\
**Last updated:** [August 19, 2026, 12:51pm UTC](https://answers.netlify.com/t/netlify-identity-is-staying-feb-2026-reversal-what-changed-whos-affected-and-how-to-proceed/162733 "2026-08-19T12:51:23Z")

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Posting this as a community summary. Netlify staff have not created a forum thread for the February 19 2026 reversal so I am consolidating the sources in one place for anyone in the middle of migrating. I welcome any cor…

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## [Account suspended — confirmed Google Safe Browsing false-positive on a magic-link login page](https://answers.netlify.com/t/account-suspended-confirmed-google-safe-browsing-false-positive-on-a-magic-link-login-page/166625)

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**Author:** [@Talent](https://answers.netlify.com/u/Talent)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 6:00pm UTC](https://answers.netlify.com/t/account-suspended-confirmed-google-safe-browsing-false-positive-on-a-magic-link-login-page/166625 "2026-08-17T18:00:07Z")

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Greetings My account has been suspended and I need this resolved urgently, as it’s blocking active client work. Account details: Login method: GitHub OAuth (GitHub account linked under “riegelmail”) Error received: “…

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## [Request to remove obsolete Netlify site - lost account access](https://answers.netlify.com/t/request-to-remove-obsolete-netlify-site-lost-account-access/167040)

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**Author:** [@dip](https://answers.netlify.com/u/dip)\
**Replies:** 0\
**Last updated:** [August 17, 2026, 12:46pm UTC](https://answers.netlify.com/t/request-to-remove-obsolete-netlify-site-lost-account-access/167040 "2026-08-17T12:46:48Z")

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Hello Netlify Support Team, I am the original owner/developer of this Netlify site: https://ragsuite.netlify.app/ This is an old and obsolete project that contains bugs and should no longer be publicly accessible. Un…

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## [Need admin to unblock account](https://answers.netlify.com/t/need-admin-to-unblock-account/167012)

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**Author:** [@LOLAHAHS](https://answers.netlify.com/u/LOLAHAHS)\
**Replies:** 0\
**Last updated:** [August 16, 2026, 6:29pm UTC](https://answers.netlify.com/t/need-admin-to-unblock-account/167012 "2026-08-16T18:29:07Z")

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suspended, can an admin unblock it for me, its registered with my github same username as this one

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## [Account Suspended with No notification - Request for Review and reinstatement](https://answers.netlify.com/t/account-suspended-with-no-notification-request-for-review-and-reinstatement/166979)

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**Author:** [@Mabbac22](https://answers.netlify.com/u/Mabbac22)\
**Replies:** 0\
**Last updated:** [August 15, 2026, 8:50pm UTC](https://answers.netlify.com/t/account-suspended-with-no-notification-request-for-review-and-reinstatement/166979 "2026-08-15T20:50:02Z")

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Please help! Authentication Error Authenticating failed due to the following error: \*\*Your account has been suspended. Please contact support for assistance. I had no notification and no reason for suspension. \*\* Ne…

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## [I want to connect my domain with my new project because lost my project help me please](https://answers.netlify.com/t/i-want-to-connect-my-domain-with-my-new-project-because-lost-my-project-help-me-please/166954)

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**Author:** [@muhammadalmas](https://answers.netlify.com/u/muhammadalmas)\
**Replies:** 1\
**Last updated:** [August 15, 2026, 9:05am UTC](https://answers.netlify.com/t/i-want-to-connect-my-domain-with-my-new-project-because-lost-my-project-help-me-please/166954 "2026-08-15T09:05:58Z")

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Dear Support Team, I am requesting your assistance with connecting my domain mrproofficial.online to my new website/project. I previously had my project connected to this domain, but unfortunately I lost the previous p…

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## [Pcc-verify.netlify.app](https://answers.netlify.com/t/pcc-verify-netlify-app/166871)

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**Author:** [@wandernesttravels90](https://answers.netlify.com/u/wandernesttravels90)\
**Replies:** 0\
**Last updated:** [August 13, 2026, 8:25pm UTC](https://answers.netlify.com/t/pcc-verify-netlify-app/166871 "2026-08-13T20:25:30Z")

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## [Domain status problem](https://answers.netlify.com/t/domain-status-problem/166464)

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**Author:** [@Anish\_Yadav](https://answers.netlify.com/u/Anish_Yadav)\
**Replies:** 0\
**Last updated:** [August 6, 2026, 3:17pm UTC](https://answers.netlify.com/t/domain-status-problem/166464 "2026-08-06T15:17:45Z")

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PLEASE help us help you by writing a good post Hello Netlify Support, I own the domain anishyadav.com.np. I accidentally deleted the Netlify team that was using this domain, and I have also lost access to the original …

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## [Please! I need support! custom domain verification](https://answers.netlify.com/t/please-i-need-support-custom-domain-verification/122229)

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**Author:** [@cordteam](https://answers.netlify.com/u/cordteam)\
**Replies:** 6\
**Last updated:** [August 6, 2026, 4:00am UTC](https://answers.netlify.com/t/please-i-need-support-custom-domain-verification/122229 "2026-08-06T04:00:57Z")

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Please help me. My netlify site name: https://startling-frangipane-31816b.netlify.app The custome domain: uncurated.space The error message: uncurated.space or one of its subdomains is already managed by Netlify DNS o…

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## [Domain stuck in deleted team not response team yet already 30 hours](https://answers.netlify.com/t/domain-stuck-in-deleted-team-not-response-team-yet-already-30-hours/162812)

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**Author:** [@Samir-60](https://answers.netlify.com/u/Samir-60)\
**Replies:** 1\
**Last updated:** [July 26, 2026, 5:33am UTC](https://answers.netlify.com/t/domain-stuck-in-deleted-team-not-response-team-yet-already-30-hours/162812 "2026-07-26T05:33:31Z")

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Hello , Netlify I recently deleted my old Netlify account, but unfortunately, I forgot to remove my custom domain from the site and DNS settings before deleting it.Now, I am trying to add the same domain to my new Netli…

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## [Switching from Netlify Pro Legacy - With some caveats](https://answers.netlify.com/t/switching-from-netlify-pro-legacy-with-some-caveats/165586)

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**Author:** [@thewellington](https://answers.netlify.com/u/thewellington)\
**Replies:** 0\
**Last updated:** [July 22, 2026, 12:33am UTC](https://answers.netlify.com/t/switching-from-netlify-pro-legacy-with-some-caveats/165586 "2026-07-22T00:33:25Z")

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I currently have a Netlify Pro Legacy plan that has worked really well for me for some time. I am still using LFS, Identity, and Forms (from time to time) on some of my sites. All in all it has been great. Considering…

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## [(Urgent) My Netlify account was incorrectly suspended without any reason](https://answers.netlify.com/t/urgent-my-netlify-account-was-incorrectly-suspended-without-any-reason/165450)

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**Author:** [@ArturoSangri](https://answers.netlify.com/u/ArturoSangri)\
**Replies:** 0\
**Last updated:** [July 19, 2026, 4:43pm UTC](https://answers.netlify.com/t/urgent-my-netlify-account-was-incorrectly-suspended-without-any-reason/165450 "2026-07-19T16:43:47Z")

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Hi good morning, I run a legitimate POS application for different local businessess on panqo.app hosted on my account which was created long ago with my github profile, and now when I try to sign in it tells me my accoun…

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## [Account suspended unknown reason](https://answers.netlify.com/t/account-suspended-unknown-reason/165027)

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**Author:** [@Luckygroup](https://answers.netlify.com/u/Luckygroup)\
**Replies:** 0\
**Last updated:** [July 11, 2026, 9:02pm UTC](https://answers.netlify.com/t/account-suspended-unknown-reason/165027 "2026-07-11T21:02:49Z")

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I don’t know why netlify suspended my account so please recover it EMAIL: luckygroup40@gmail.com Project: Luckytyping.netlify.app

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## [Account recovery](https://answers.netlify.com/t/account-recovery/164924)

<div class="topic-metadata">

**Author:** [@Zen9r](https://answers.netlify.com/u/Zen9r)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 12:38pm UTC](https://answers.netlify.com/t/account-recovery/164924 "2026-07-09T12:38:38Z")

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Account Email: muhammed.biz@outlook.com I’m requesting your urgent help. My payment could not be completed because of a temporary issue with my bank card, which caused my landing pages to be suspended. The payment issu…

[Next page](https://answers.netlify.com/tag/identity/39.md?match_all_tags=true&page=1&tags%5B%5D=identity)
