# Your account is suspended issue

**URL:** <https://answers.netlify.com/t/your-account-is-suspended-issue/98610>\
**Category:** Admin\
**Tags:** netlify-newbie\
**Created:** [August 7, 2023, 1:31pm UTC](https://answers.netlify.com/t/your-account-is-suspended-issue/98610 "2023-08-07T13:31:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![YIYA](https://avatars.discourse-cdn.com/v4/letter/y/2bfe46/32.png) [@YIYA](https://answers.netlify.com/u/YIYA)\
**Post date:** [August 7, 2023, 1:31pm UTC](https://answers.netlify.com/t/your-account-is-suspended-issue/98610/1 "2023-08-07T13:31:56Z")

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My account was suspended as soon as I signed up. I want to know why and I want to solve the cause. I am ready to answer any questions.

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [August 7, 2023, 2:05pm UTC](https://answers.netlify.com/t/your-account-is-suspended-issue/98610/2 "2023-08-07T14:05:05Z")

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Hello @YIYA,  
I have taken a look at your account and I can see you were banned upon signup. Unfortunately, your account has been flagged due to increased potential for fraudulent behavior. As a result, we are unable to enable your account. We understand that you may have questions regarding the ban; however, please note that we will not be able to provide further review or additional reasoning for this decision.

We appreciate your interest in our services, and while we understand this may be disappointing news, we take the security and integrity of our platform very seriously. Our Fraud and Abuse Team has thoroughly reviewed the situation, and based on their assessment, the decision to disable your account has been made. We value your understanding and cooperation.

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**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\
**Post date:** [August 7, 2023, 2:05pm UTC](https://answers.netlify.com/t/your-account-is-suspended-issue/98610/3 "2023-08-07T14:05:12Z")

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closed on August 7, 2023, 2:05pm UTC. Create a new topic for help! :)