# Without www prefix , site is not opening

**URL:** <https://answers.netlify.com/t/without-www-prefix-site-is-not-opening/9786>\
**Category:** Support\
**Tags:** redirects, netlify-newbie, deployment\
**Created:** [March 1, 2020, 5:50am UTC](https://answers.netlify.com/t/without-www-prefix-site-is-not-opening/9786 "2020-03-01T05:50:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![svadukia](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/svadukia/32/7361_2.png) [@svadukia](https://answers.netlify.com/u/svadukia)\
**Post date:** [March 1, 2020, 5:50am UTC](https://answers.netlify.com/t/without-www-prefix-site-is-not-opening/9786/1 "2020-03-01T05:50:39Z")

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hello Friends,

I just register on netlify and uploaded my site.

It got uploaded and deployed and added my own URL

if I visit site with www prefix , it does open and without it i can’t visit it.

 ![Screenshot_1](https://global.discourse-cdn.com/netlify/original/2X/2/26c784ce0652c3ce3569d304d8ec168c32b46e62.png)

Site URL is,

[https://www.championperformance.in/](https://www.championperformance.in/)

What should I do to solve that error?

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<div class="post-metadata">

**Author:** ![skyler](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/skyler/32/7366_2.png) [@skyler](https://answers.netlify.com/u/skyler)\
**Post date:** [March 1, 2020, 12:25pm UTC](https://answers.netlify.com/t/without-www-prefix-site-is-not-opening/9786/2 "2020-03-01T12:25:39Z")

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Hey @svaduka, I’ve just checked and both `championperformance.in` and `www.championperformance.in` are resolving. You may have local a dns/caching issue in your browser or device. Searching online for both your OS and browser should yield some ways to clear this up on your side.

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<div class="post-metadata">

**Author:** ![svadukia](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/svadukia/32/7361_2.png) [@svadukia](https://answers.netlify.com/u/svadukia)\
**Post date:** [March 1, 2020, 12:46pm UTC](https://answers.netlify.com/t/without-www-prefix-site-is-not-opening/9786/3 "2020-03-01T12:46:50Z")

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hey thanks for checking on your end.

when I posted here , it was not opening in my mobile and also in friend’s phone.

may be because it was only few minutes it went live.