Wildcard SSL cert stuck failing renewal (NXDOMAIN _acme-challenge) — please remove wildcard and reissue standard cert
Project name: cabinetplannerv3
Custom domain: mycabinetplanner.com (primary), www.mycabinetplanner.com
My production site’s SSL certificate expired Aug 31 and cannot auto-renew. The Domain management page shows:
SniCertificate::CertificateValidationError: Unable to verify challenge for *.mycabinetplanner.com: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.mycabinetplanner.com
My DNS is hosted externally at Namecheap (not delegated to Netlify DNS), so the DNS-01 challenge required for a wildcard cert can never succeed — there’s no *.mycabinetplanner.com wildcard alias configured on my site and I don’t use subdomains, so I don’t need a wildcard at all.
Could you please manually remove the wildcard from my certificate and reissue a standard Let’s Encrypt certificate covering just mycabinetplanner.com and www.mycabinetplanner.com? That should validate fine via HTTP-01 using my existing A/CNAME records, which are already correctly configured and pointing to Netlify.
This is a live customer-facing business site currently showing “Not Secure” in every visitor’s browser, so I’d appreciate a quick turnaround. Happy to provide any additional info needed.