I am trying to deploy a new subdomain, smart.alphaalias.com. AlphaAlias.com has always had a wildcard ssl certificate. For some reason, smart.alphaalias.com is not currently covered by the SSL cert. I have found several forum posts about this similar topic and it seems someone on your dev team needs to manually adjust something in order to make this work. Can you help? Do I need to reach out every time I launch a new subdomain, or will this be fixed all at once?
- The Netlify site name is http://alphaalias.netlify.app/
I have also triggered a new SSL Cert from Let’s Encrypt. I’m not sure what I expect that to accomplish but it’s taking a while.
If there is something I should have done differently please let me know. I’d love to be able to resolve this issue for myself and for my clients in the future.