Website went dormant?

I have a Next.js website on a free plan. It has very few visitors. I’ve noticed one morning that the website wasn’t responding at all and got timeouts. Finally after several minutes, the website showed up. Do websites with low traffic on free plans go dormant until a visitor shows up? How about on the Pro plan?

Hi, this is not expected behaviour can you please share the site name/ID so we can investigate what’s going on here?