Home
Support Forums

Website down after transferring domain to Google Domains

Everything was OK until I transferred my domain from GoDaddy to Google Domains.

The site (birth2day.netlify.app) was accessible as www.birth2day.com. After the transfer is completed, I’ve logged into Google Domains and delegated name servers to point Netlify DNS (dns1.p02.nsone.net).

I thought it will be enough to point Google Domain’s name servers to Netlify. Unfortunately, the site is down for 2 days.

Any ideas?

Hi @ramazanpolat

% whois birth2day.com
Name Server: NS-CLOUD-A1.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-A2.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-A3.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-A4.GOOGLEDOMAINS.COM

whois information indicates your domain is not pointing the Netlify’s name servers. Using DNS Checker shows the same. There are no records (A, CNAME, MX, etc.) showing.

% dig birth2day.com NS

;; ANSWER SECTION:
birth2day.com.		21600	IN	NS	ns-cloud-a3.googledomains.com.
birth2day.com.		21600	IN	NS	ns-cloud-a4.googledomains.com.
birth2day.com.		21600	IN	NS	ns-cloud-a1.googledomains.com.
birth2day.com.		21600	IN	NS	ns-cloud-a2.googledomains.com.