We need to know your netlify site name. Example: gifted-antelope-58b104.netlify.app
DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
Build problems? Link or paste the FULL build log & build settings screenshot
Did you try Ask Netlify, our generative AI chatbot, before posting? It pulls info from Support Guides and recent solved forums posts.
The better the post - the faster the answer.
Any help would be appreciated, wanna get this set up! Would also like to get the charge back I have to invoices for the same domain and two charges to my card. Thank you
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
,