I am writing to request your assistance with my suspended account (jvictorfunec@gmail.com) and propagation of dns. Here is the situation: I deleted my account and switched to another hosting service, but then I changed my mind and wanted to come back. However, when I tried to do so, it showed that the domain was already in another account. I contacted the support staff privately, since I could not post anything due to my suspension. They resolved this issue, but now it has been more than 72 hours and the DNS signal propagation has not happened yet. I need this to be fixed as soon as possible, because I have a school project that depends on it.
I appreciate your prompt response and attention to this matter.
I’ll be honest, I was scared of getting banned from this account for creating a fake account and I thought they wouldn’t understand why,( just wanted to solve the problem), if you can lift the suspension of the other account I would be grateful.
Sorry for translator
I tried to send a message for the first time, got suspended for suspected spam, and the new topic button stopped showing. I can’t create anything, just read. In this account I can do it normally and the button appears.
Thank you for your attention and education, I hope for an answer
Hi, @jv097197. I misunderstood you. I thought you were saying they count not login to the the Netlify app website. As I understand it now, it sounds like they cannot post here on the forum.
If so, I have fixed that and they can make posts on this forum now. If there are other questions or concerns, please let us know.