I’m trying to give my site [ https://sage-syrniki-b80764.netlify.app a new domain name but I keep getting this message. Any advice? I’ve asked our web admin and they say that the domain is most certainly not in use yet.
@bianchi-dy As it says:
mit.edu or one of its subdomains
I believe that the main domain itself can only be associated with one Netlify account.
Normally you would prove ownership of the domain by following this Support Guide:
Your situation may not be applicable though.
Hi there, thanks for letting us know about this! As your site will be a subdomain of a university site, we’ll enable domain sharing for you. We will need you to create the DNS TXT record that Nathan linked to above with the subdomain you will use. Once that is complete, please let us know so we can enable it for you!
Hi! Sorry for getting back to this so late. We’ve created a TXT file as per instructions above. Is this right?
Let me know when I should try to add the domain again!
We’ve moved this request to our helpdesk, we’ll follow up shortly.
Hi! Any status update on this? What further action is needed from my side to get the domain names to work?
We’ve followed up via email, feel free to continue correspondence there!