# URGENT: System bug blocking domain renewal (cesargamboasanabria.com) - Name.com confirmed Netlify must act!

**URL:** <https://answers.netlify.com/t/urgent-system-bug-blocking-domain-renewal-cesargamboasanabria-com-name-com-confirmed-netlify-must-act/163627>\
**Category:** Support\
**Tags:** billing-pricing\
**Created:** [June 11, 2026, 5:20pm UTC](https://answers.netlify.com/t/urgent-system-bug-blocking-domain-renewal-cesargamboasanabria-com-name-com-confirmed-netlify-must-act/163627 "2026-06-11T17:20:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![cgamboasanabria](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/cgamboasanabria/32/80129_2.png) [@cgamboasanabria](https://answers.netlify.com/u/cgamboasanabria)\
**Post date:** [June 11, 2026, 5:20pm UTC](https://answers.netlify.com/t/urgent-system-bug-blocking-domain-renewal-cesargamboasanabria-com-name-com-confirmed-netlify-must-act/163627/1 "2026-06-11T17:20:34Z")

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I am writing this with deep frustration. My domain `cesargamboasanabria.com` (registered through Netlify 7 years ago) expired on June 6. Your dashboard is glitching and blocking my renewal with the error: **“Domain cannot be auto-renewed within 24 hours of expiration.”**

Because of this system flaw, my connected Google Workspace email is completely down. I am losing clients and cannot receive external support emails.

I contacted [Name.com](http://Name.com) directly to pay them, and their support explicitly stated that **Netlify holds the main account and MUST initiate the resolution**. They directed me to this internal protocol: [Internal transfer between name.com accounts - Name.com Knowledge Base](https://www.name.com/support/articles/205188868-internal-transfer-between-name-com-accounts)

There are multiple users in this forum reporting the exact same error this week, and Netlify support is completely ignoring us. I need an Admin to look into this **TODAY**. Either process my renewal payment manually or provide the [Name.com](http://Name.com) Account Code so I can move my domain away from Netlify and save it before it goes into redemption status.

Please resolve this immediately.
