# Urgent: Restricted Team flag still active after updating payment method for Team "brook admin"

**URL:** <https://answers.netlify.com/t/urgent-restricted-team-flag-still-active-after-updating-payment-method-for-team-brook-admin/163713>\
**Category:** Admin\
**Tags:** billing\
**Created:** [June 13, 2026, 7:09pm UTC](https://answers.netlify.com/t/urgent-restricted-team-flag-still-active-after-updating-payment-method-for-team-brook-admin/163713 "2026-06-13T19:09:03Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![brkzwadmn](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/brkzwadmn/32/67688_2.png) [@brkzwadmn](https://answers.netlify.com/u/brkzwadmn)\
**Post date:** [June 13, 2026, 7:09pm UTC](https://answers.netlify.com/t/urgent-restricted-team-flag-still-active-after-updating-payment-method-for-team-brook-admin/163713/1 "2026-06-13T19:09:03Z")

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Hello Netlify Support, My account was placed on a Restricted Team plan due to an overdue invoice from May. I have now updated my payment method on file, but the team remains restricted and my projects are hidden and offline. Could a support agent please help process this payment and manually clear the suspension flag? Account Details: - Team Name: brook admin Thank you for your help getting my live sites back online!