Urgent: Production Site Suspended Without Reasong


Love Netlify. But, we recently transferred our production site to a new Netlify Team and it was immediately “Suspended” when it was transferred to the new team, taking our mission critical website down.

The Suspension offers no information as to why this happened. We can create other sites easily.

Please help.


Hi, @ac360, and welcome to the Netlify community site.

I believe this issue is being worked on in a private email/ticket.

Is the site back online now and being worked on elsewhere? If not, please let us know and we’ll email you directly about the issue.


@luke My site is suspended.

Can you check what is happening. I don’t know why may be wrong repo was selected by wrong person on our side or maybe something else.

Can you please guide us through so it never happens again.


anox, which site is this regarding? can you give us some identifying information? I’ll take a look.