# \[URGENT\] My Netlify site has been down for 10h

**URL:** <https://answers.netlify.com/t/urgent-my-netlify-site-has-been-down-for-10h/153801>\
**Category:** Support\
**Tags:** netlify-dns-https-ssl\
**Created:** [July 8, 2025, 6:31am UTC](https://answers.netlify.com/t/urgent-my-netlify-site-has-been-down-for-10h/153801 "2025-07-08T06:31:35Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![nathanmartin](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/nathanmartin/32/30845_2.png) [@nathanmartin](https://answers.netlify.com/u/nathanmartin)\
**Post date:** [July 8, 2025, 9:27am UTC](https://answers.netlify.com/t/urgent-my-netlify-site-has-been-down-for-10h/153801/4 "2025-07-08T09:27:36Z")

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@of-dev It sounds like you’re aware, as you’ve said:

> [@of-dev](#):
>
> I know Netlify is saying that Cloudflare doens’t have 100% support

But the reality is that it’s not recommended, or supported.  
You can still do it, Netlify cannot stop you, but they also won’t provide support for it.

The following Support Guides provide details:

#### [Support Guide] What problems could occur when using Cloudflare in front of Netlify?

[https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138](https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138)

#### [Support Guide] Why not proxy to Netlify?

[https://answers.netlify.com/t/support-guide-why-not-proxy-to-netlify/8869](https://answers.netlify.com/t/support-guide-why-not-proxy-to-netlify/8869)

Important relevant quotes are:

> [@\[Support Guide\] What problems could occur when using Cloudflare in front of Netlify?](https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138/1):
>
> and occasionally, catastrophic failures have been observed using this setup, and something goes wrong in the proxying. In these cases the only effective, quick fix has been disabling Cloudflare’s proxying as shown below.

> [@\[Support Guide\] What problems could occur when using Cloudflare in front of Netlify?](https://answers.netlify.com/t/support-guide-what-problems-could-occur-when-using-cloudflare-in-front-of-netlify/138/1):
>
> If you still want to proxy from Cloudflare, we can’t stop you.

> [@\[Support Guide\] Why not proxy to Netlify?](https://answers.netlify.com/t/support-guide-why-not-proxy-to-netlify/8869/1):
>
> Please note that we will not provide any further tech support on that configuration for any customers below the Enterprise account level, as it causes all the problems listed in this article and we generally do not intend for people to configure their sites this way.

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