Issue: I purchased this domain through Netlify. It is currently stuck on “DNS propagating” and the site is offline. I have already contacted Name.com, and they refuse to help because the domain is managed by Netlify via API.
Request: Please manually update the Name Servers at the registrar level to:
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dns1.p03.nsone.net
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dns2.p03.nsone.net
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dns3.p03.nsone.net
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dns4.p03.nsone.net
These are the servers listed in my Netlify DNS dashboard. As I bought the domain through you, I need Netlify to perform this action.
Hey @julianhalili 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!