Hello Netlify community and support team,
I’m experiencing an unexpected and serious issue related to DNS records after making changes to my “Production Domains.”
After adding a new domain to my “Production Domains,” I noticed that all of my registered domains within Netlify had the following DNS records automatically added:
autoairdrop.io 3600 IN NETLIFY auto-airdrop.netlify.app www.autoairdrop.io 3600 IN NETLIFY auto-airdrop.netlify.app
These records pointed my domains to a Netlify hosted app, which is not the intended destination for my production website. This has led to significant downtime, with my primary website being unavailable for approximately two days.
To resolve the issue, I removed the DNS records and subsequently removed the domain I had added to “Production Domains.” To my surprise, upon removing the domain, the same unwanted DNS records were automatically re-added.
This unexpected behavior has severely impacted my website’s accessibility and disrupted my infrastructure. I urgently need to understand:
- Why these DNS records were automatically added.
- How I can prevent this from happening in the future.
I appreciate any guidance or clarification on this matter. It’s critical for me to maintain stability and reliability for my users.
Thank you for your time and support.