Unauthorized use of my domain name - need to remove it from their project so I can use it

Another project is already using this domain" error trying to set custom domain “goldsstandard.com” on project “flourishing-crisp-d052d0”, Support info: 23b57df7-9ea0-40e3-a7a6-c9e4a22bfe6c

https://flourishing-crisp-d052d0.netlify.app/ is my project i want to link the domain name to

I just discovered someone is using my domain name “GoldsStandard.com

I was going to use this domain name and it seems someone somehow got access to this and is using it without permission for another project on netlify. I have no idea how this is possible. It looks like they have it linked to a site that looks like amazon.

What can i do to remove it from their account/project so i can use it?? any and all help will be greatly appreciated

i updated the dns of the domain name like it said to do on a support page, i wasnt sure of the help ticket number so i used 153369 since it was the numbers at the end of this link of this ticket

I’ve sent this to the hepdesk. You should hear back soon.