Unable to verify my account identity Please help

Hi, I’ve sent my ID photos already, however, it didn’t get verified. Please help.
My email: taeuyu995@gmail.com

Korean is on the list, and I submit the ID photos from front and back.

Thank you.

Hi, I have sent your query to our helpdesk. Someone from our Fraud and Abuse team will follow up with you via email. Please refer to ticket #246926