I tried signing up for a netlify account with github but I got an authorization error stating that the account already exists and I should try logging in with email.
I tried logging in with my email, however, I was told to appeal for an account suspension and that a mail has been sent to my email address. I checked my mail and I did not receive any mail from netlify
hi what email can we send your verification link to?
same problem for me also
Hi, your account were automatically marked as spam as an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.
Luckily, you should now be able to verify yourself via stripe to unlock your account. Please try signing in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. Please view a list of acceptable documentation for your country here. If you are not prompted to do this please submit a support ticket and mark the reason as “signup/login”.
If you do not want to verify your ID you can bypass this step by signing up for a Pro tier account.
I have hundreds of high school students. Asking them to verify via stripe is not possible. About 15 were flagged for this. Please advise
Hi @WhalenSITHS thanks for writing back in. I sent your query to our helpdesk so you can supply the list of students and we can bypass this. Stay tuned.
Okay
I have received it
Hi there,
I am new on Netlify. We are required to use Netlify to launch our website but I just registered and it blocked my account. I verified my account with stripe. It would tell me “thanks for verifying” and late “we are unable to verify your account” can someone please help me out with this?
Hmm strange. We can try again, can you please provide an email we can send a verification to?
Hi, we just sent the verification link. Please check your spam if you do not see the email in your inbox.
