# Unable to register a credit card to upgrade plan **URL:** \ **Category:** Admin\ **Tags:** billing-pricing\ **Created:** [November 21, 2023, 3:14pm UTC](https://answers.netlify.com/t/unable-to-register-a-credit-card-to-upgrade-plan/107078 "2023-11-21T15:14:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![canal.digital](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/canal.digital/32/56508_2.png) [@canal.digital](https://answers.netlify.com/u/canal.digital)\ **Post date:** [November 21, 2023, 3:14pm UTC](https://answers.netlify.com/t/unable-to-register-a-credit-card-to-upgrade-plan/107078/1 "2023-11-21T15:14:40Z")
Hi, We can´t register a credit card in the Add Payment Method section to upgrade my current plan. We have tried with different international credit cards, VISA and MC. There are from Chile banks. Can I get some urgent support? Because we are migrating from Gatsby Cloud and Gatsby is shutting down in a few days. ---
**Author:** ![canal.digital](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/canal.digital/32/56508_2.png) [@canal.digital](https://answers.netlify.com/u/canal.digital)\ **Post date:** [November 21, 2023, 3:20pm UTC](https://answers.netlify.com/t/unable-to-register-a-credit-card-to-upgrade-plan/107078/2 "2023-11-21T15:20:52Z")
I add the following image with the error received: ![image](https://global.discourse-cdn.com/netlify/original/3X/c/a/cabdded0bd741dbf3d58a4bb9ffca05c5a7c2687.png) My CC can be used without troubles in any service and buying portals in the US. ---
**Author:** ![SamO](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/samo/32/41847_2.png) [@SamO](https://answers.netlify.com/u/SamO)\ **Post date:** [November 21, 2023, 3:36pm UTC](https://answers.netlify.com/t/unable-to-register-a-credit-card-to-upgrade-plan/107078/4 "2023-11-21T15:36:45Z")
Hiya, thanks for reaching out! I just sent your query to our helpdesk. They will follow up via email soon. Stay tuned. (: