I’m reaching out regarding an SSL certificate issue on my site. My domain is resolving correctly and the site loads, but I’m unable to provision the Let’s Encrypt certificate.
Here are the details:
- Site name: havenwellhomehelpers
- Custom domain: havenwellhomehelpers.com
- Netlify URL: havenwellhomehelpers.netlify.app
What’s working:
- The site loads correctly at both havenwellhomehelpers.com and www.havenwellhomehelpers.com
- DNS verification shows green checkmarks for both domains in Netlify
What’s not working:
- Every time I click ‘Renew certificate’ under HTTPS settings I receive the error: ‘Certificate renewal incomplete: missing domains havenwellhomehelpers.com’
I bought the domain through Squarespace. I’d appreciate any guidance on how to resolve this.