Support Forums

Unable to get the button to provision a certificate

My site is not getting a certificate provisioned. I have gone through the steps of customizing my DNS records to point to my site. That all shows fine.

In the section for SSL/TLS Certification, it says “DNS verification was successful” and the button below says “Retry DNS verification”. It has been like this for about 40 hours. Is there something else I need to do?

Hi @chriso153,

What site is this regarding?

The site is hirescode.

Your domain has a AAAA record:

That’s causing problems.