Unable to get custom domain to work

Support
1

Most of the time my Netlify domains resolve quickly in 10 minutes and everything is all set.
Althought these are giving me trouble. I know there is an issue as this is taking days and not resolving like my other domains.

Issue:
davethai.com doesn’t appear to be served by Netlify

We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate.

Custom Domains:
api.davethai.com

  • only has CNAME record pointed to Google Cloud Run ghs.googlehosted.com. to use as api domain. Cloud Run is having issues mapping this domain most likely because of DNS issue.

What I have done/tried:

  1. Domain registrar already pointed to Netlify name servers. davethai.com shows Netlify DNS.
  2. Flush DNS on Terminal
2

You’ll want to make sure you follow this if you are using Netlify DNS: [Support Guide] Finding the IP addresses for Netlify's nameservers

If you’re not using Netlify DNS for your bare domain, make sure the correct IP address is being used for your A record pointing to Netlify’s load balancer IP address: Configure external DNS for a custom domain | Netlify Docs

4

The site looks like it is hosted by Netlify when I go there. The subdomain (api) doesn’t resolve, and there doesn’t seem to be an entry in DNS for it.

6

Is each subdomain suppose to have NETLIFY DNS Records as well if I’m pointing this to a Google Cloud Run? I only have CNAME to ghs.googlehosted.com. for that api subdomain per Google Cloud instructions.

Yeah, but I don’t see the CNAME api entry in your DNS entries when doing a check.

9

Based on the fact you have deleted all but the original post @MechDoragon I take everything is now working correctly?

Rather than deleting posts, better that you leave the thread intact and offer a solution to the issue faced for others who may have a similar issue in the future.

2 Likes
10

Yeah, it’s a bummer to see those messages deleted. I would have rather seen maybe a strikethrough on the things that were misstated or needing correction with an edit otherwise. Oh well.

1 Like