This service has been suspended by its owner

Hello.

I need your help with the following issue:

My website, paigniotherapeia.com has displayed the following error in the last few days: “This service has been suspended by its owner”

My netlify subdomain is: playtherapy.netlify.app

Could you please help me to fix this?

Thanks in advance.

Sorry, nothing we can do to help. But you can presumably help yourself:

  1. you host your DNS at godaddy.com. You should be able to login there to fix…
  2. the wrong DNS record you have for that domain:
% host paigniotherapeia.com
paigniotherapeia.com has address 216.24.57.1
 % host www.paigniotherapeia.com
www.paigniotherapeia.com is an alias for playtherapy2.onrender.com.
[...]

These records are not going to serve your netlify site, so you’ll need to update it to point to our service, as specified in our docs (here’s a handy guide: How to Set Up Netlify DNS - Custom Domains, CNAME, & Records

The TL;DR is:

I do not know your DNS situation so this could cause other problems for your domain - for instance I don’t know if you handle email at it - but that is how to configure things for Netlify to host your website :slight_smile: