I need your help with the following issue:
My website, paigniotherapeia.com has displayed the following error in the last few days: “This service has been suspended by its owner”
My netlify subdomain is: playtherapy.netlify.app
Could you please help me to fix this?
Thanks in advance.
Sorry, nothing we can do to help. But you can presumably help yourself:
- you host your DNS at godaddy.com. You should be able to login there to fix…
- the wrong DNS record you have for that domain:
% host paigniotherapeia.com
paigniotherapeia.com has address 126.96.36.199
% host www.paigniotherapeia.com
www.paigniotherapeia.com is an alias for playtherapy2.onrender.com.
These records are not going to serve your netlify site, so you’ll need to update it to point to our service, as specified in our docs (here’s a handy guide: How to Set Up Netlify DNS - Custom Domains, CNAME, & Records
The TL;DR is:
I do not know your DNS situation so this could cause other problems for your domain - for instance I don’t know if you handle email at it - but that is how to configure things for Netlify to host your website