There is error when we try to invite and try to send reset password email

We beed having error when try to send reset password email and inviting user into identity.

These are example error body that we got.
{
“code”: 500,
“msg”: “Error inviting user”,
“error_id”: “3d6fad9b-a79d-4453-a1eb-d3305ce7daa0”
}

And this for send reset password email action
{
“error”: “{"code":500,"msg":"Error recovering user","error_id":"01JQ872VDN29TMMPXNG3SWDM9C"}”
}

Please have a check and support us.
Thanks.

We’ve routed this request to our helpdesk, we’ll follow up via email.