Support - Please help - Another site is using this domain - I have added TXT record for domain ownership for Netlify production domain

Support
1

Hi

I have a new Netlify account ( james@moltoseo.co.uk ) with website https://moltomain.netlify.app and I would like to use a custom domain, moltoseo.co.uk. However, it was used on a site to which I no longer have access.

My old Netlify site to which I no longer have access is:

I have added TXT records verified-for-netlify (with a link to this post) to my DNS for domain moltoseo.co.uk.

I would really appreciate it if you can help release the domain so I can use it on my new site.

2

Thanks for creating the TXT record, the domain has been removed from the other site.

3

Thank you very much for your prompt help!
Would it be possible also to delete my old site on netlify - https://spontaneous-gecko-c4388f.netlify.app/

This is because I am concerned google may see this as a duplicate site.
Many thanks

4

We’re not able to delete this site without explicit permission from the listed owner. Do you have access to the email address connected to that site? If so, you can write in to our helpdesk from that email address requesting deletion of the site.

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