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[Support Guide] I’ve deployed my site but I still see "Page not found”

We attempt to serve only /index.html in case you try to load your site without a path, for example:


The easiest way for you to see what files your build sent us is to download a copy of the deploy, available from the deploy’s logs page as per this screenshot:

When you check this, be aware that EACH deploy has this page and icon, so you can download a copy of ANY deploy. For debugging problems with your live site, make sure it says “Published Deploy” on the header as in the screenshot above, and to find the published deploy in your listing, see this example:

If you’re getting the Page Not Found error, I think you’ll see that you have no index.html at that path (in the root of your site, based on the above examples).

If you think this isn’t the problem, please create a new topic describing your situation, link to this thread so we’ll know what you’ve already tried, and we’ll dig in!

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Another common cause for this that I’ve noticed comes from not specifying in the deploy settings which folder to publish.

If your project has a build which generates the site to publish, be sure to tell Netlify where to find that directory.

In the example below, the “Publish directory” is dist

Find this in your settings at:



I can reach my website with url, but it shows the error when I refresh the page, or leave the page idle for a while. I use “CI= react-scripts build” and by default the folder is /build. And I do have [[redirects]] in netlify.toml.
Screen Shot 2020-09-05 at 4.52.59 PM


In order to troubleshoot this, we need to be able to track the HTTP response with this issue. The simplest way to do this is to send us the x-nf-request-id header which we send with every HTTP response.

There more information about this header here:

If that header isn’t available for any reason, please send the information it replaces (or as many of these details as possible). Those details are:

  • the complete URL requested
  • the IP address for the system making the request
  • the IP address for the CDN node that responded
  • the day of the request
  • the time of the request
  • the timezone the time is in

Im still unsuccessful with this error and still seeing Page Not Found
I’ve done the following

  • This site was dragged and dropped for upload
  • Created netlify.toml that is located in my “root” Public folder

Screen Shot 2020-09-18 at 7.23.16 PM

Still not sure why this is happening. Can you please help? Thanks

I am afraid that you will not be able to deploy Nextjs to Netlify without losing functionality.

It should work, meaning that it will not throw errors, with the following netlify.toml

command = "npm run build && npm run export"
publish = "out"

If you read Nextjs docs on the next export command you will see that you lose a bunch of very interesting Nextjs features.

I moved my app over to Vercel ( Nextjs own deployment structure ) due to this.

See also this discussion

Have you seen these articles? They talk through best practices for Next.js on Netlify:

They may not solve all of your problems, but I think they will solve some :slight_smile:

Hi Dennis, Hi everyone.
I’m Lowi, newbie here.
I’m stuck with 404 page though the deployment is published.
I’m using an Eleventy theme that runs in localhost.
I checked the /index.html and it seems good.
Please could you help me?
Thanks in advance!

Here’s a pic showing deploy log

Hi, @lowi307. What site is this for?

You can private message (PM) that to one of our support staff and I’ve confirmed that PMs are enabled for your community login. Note, that only one person can see the PM and this will likely mean a slower reply than posting the information publicly. Please feel free to reply to however you prefer though.

1 Like

Hi @luke, thanks for replying!
I sent you a PM for better communication, then I’ll post the solution here.

I deployed my site with a custom domain I purchased from you guys and I’m getting a 404 error with “Looks like you’ve followed a broken link or entered a URL that doesn’t exist on this site.”

TL;DR: switch from BrowserRouter to HashRouter.

I was able to enter my react site with the link and even access the routes with the nav links BUT when i refresh any page exept the homepage the i got this annoying 404 error (I already have my styled 404 page) and when i try to access any page from the url even if it exist i get the same 404 error.

I switched from using BrowserRouter to use HashRouter from react-router-dom


I just started using Github, and I realized that my code was rather properly written and I was able to publish it as well, but for some very odd reason “Page not found” error kept popping up. Even after downloading the Deploy, as instructed, I can see that the downloaded “published” file has the “index.html” in it. Would you be able to assist me with this?

@rmanshani06 Welcome to the Netlify community.

Please provide your Netlify site name, domains, and other information when you post. The better the post = the faster we can help!

Is your index.html at the top level of your website? That’s where it must be. If it is in a sub-folder the default URL won’t find it.

Netlify Site Name: https://practical-varahamihira-e3e406.netlify.app/index.html
Domain Name: https://practical-varahamihira-e3e406
I hope this helps.
When you say if it’s at the top level of my website, can you elaborate a little on that?

Hey @rmanshani06,

Site’s loading for me out in the UK! You may want to clear your browser’s cache :+1:.

the reason why I contacted you was regarding the fact that if you submit on the Demo Contact Tab, that is when the “error” pops up of the “Page Not Found”. Instead, I think it should be “Thank you for your response”. You can correct me, if I am wrong about this?

To be more specific, the Form submission tab is what is not working for me on Github and that is when the error pops up of “Page Not Found”.

You’ll want to ensure you add a success page successfully. You should check out the docs!

If you continue to encounter errors, please create a new topic as we’re now looking more specifically at forms.

I just began HTML/CSS and I created my repository & Linked it with Netlify yet i get the same issue what do i do?