# Support for private submodule keys

**URL:** <https://answers.netlify.com/t/support-for-private-submodule-keys/3894>\
**Category:** Support\
**Created:** [October 2, 2019, 2:46pm UTC](https://answers.netlify.com/t/support-for-private-submodule-keys/3894 "2019-10-02T14:46:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![johnf](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/johnf/32/3246_2.png) [@johnf](https://answers.netlify.com/u/johnf)\
**Post date:** [October 2, 2019, 2:46pm UTC](https://answers.netlify.com/t/support-for-private-submodule-keys/3894/1 "2019-10-02T14:46:12Z")

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I used to request keys for private submodules via chat, but with the new support structure (1000$/month) I’m not sure where to get that support.

Any guidance?

from: [[solved] Build Ok on local, images missing on Netlify (they are on a separate private repo and I have a git submodule))](https://answers.netlify.com/t/solved-build-ok-on-local-images-missing-on-netlify-they-are-on-a-separate-private-repo-and-i-have-a-git-submodule/902)

> > > 1. **NOTE:** It will only work on the site the key is generated for; we have to generate separate ones for other sites, so feel free to ask if you need that.

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**Author:** ![perry](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/perry/32/16_2.png) [@perry](https://answers.netlify.com/u/perry)\
**Post date:** [October 2, 2019, 4:28pm UTC](https://answers.netlify.com/t/support-for-private-submodule-keys/3894/2 "2019-10-02T16:28:39Z")

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Hi there, thanks for getting in touch. As outlined on our [pricing page](https://www.netlify.com/pricing/), all user tiers on Netlify get support - not just paid plans 🙂 So no worries about that going away.

Our free tier support offering is this community - but of course, all other user levels are encouraged to look around here as well - we have a vast array of useful information. That said, for some things, privacy is preferable, even for starter tier users, and while keys for private submodules **can only be used by you** (and no one else) you could open a post in the #admin section of this site, and we’ll get in touch with you in a more private way if it becomes necessary.

A little more information [is also available here](https://answers.netlify.com/t/i-have-a-private-question-sensitive-information/3896).

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<div class="post-metadata">

**Author:** ![johnf](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/johnf/32/3246_2.png) [@johnf](https://answers.netlify.com/u/johnf)\
**Post date:** [October 2, 2019, 4:36pm UTC](https://answers.netlify.com/t/support-for-private-submodule-keys/3894/3 "2019-10-02T16:36:58Z")

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Thanks for the update.

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**Author:** ![Anil125](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@Anil125](https://answers.netlify.com/u/Anil125)\
**Post date:** [September 1, 2026, 6:44am UTC](https://answers.netlify.com/t/support-for-private-submodule-keys/3894/4 "2026-09-01T06:44:13Z")

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[https://reliable-daifuku-754ffb.netlify.app/devices/887cdcf2-899a-434c-92ec-b5627889bb7d](https://reliable-daifuku-754ffb.netlify.app/devices/887cdcf2-899a-434c-92ec-b5627889bb7d)

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