Subject: URGENT: Business Site Offline After Accidental Netlify Drop Overwrite (No Email Received)

Admin
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1

Hello Netlify Support Team,

My live business account has been silently suspended by the automated fraud filter, and I am not receiving any system emails.

  • Suspended Business Email: [Insert your Butlers Tours Netlify Email]
  • Production URL: https://butlerstours.com
  • Secondary Account Email involved: [Insert the Blessed Retirees Email]

What happened: I am a beginner web developer. While trying to use Netlify Drop for a hobby project (“the blessed retirees”), I accidentally dragged the new files directly on top of my live “Butlers Tours” business site. The system instantly locked me out.

This is a legitimate family-run tour company (established in 1967). This was entirely an honest user error. Because the account is suspended, our business is currently completely dark.

Could a support engineer please review this case, lift the automated block, and allow me to roll back to my previous working deployment? I am monitoring this thread from a fresh email address because my primary inbox is blocked from Netlify communications. Thank you.

2

actually butlerstourcompany.com I am very new at this and was so happy to get my page up and running after pulling all my hair out trying to learn. I got so excited I started on my next project sought help from AI, failed to alert AI that I already had Butlerstourcompany.com up and running and follow the steps dragged and dropped theblessedretirees.org right into a deploy on top of Butlerstourcompany.com now butler’s is suspended and I am trying to get it back online for the one day that it was live lol. oh my goodness!