I am requesting a refund of the credits consumed during an execution of the AI system.
I submitted my existing website and specifically requested that the AI perform a task on the current system. However, the process ran for over an hour—consuming more than 2,000 credits—and ultimately ended with a system error, failing to complete the requested task or produce any useful results.
I consider it unfair to have been charged over 2,000 credits for an execution that did not yield the requested outcome and ended in a system error.
Therefore, I ask that you review the execution history, verify the credit usage associated with this task, and refund the more than 2,000 credits consumed, given that the execution was not successfully completed.
I would appreciate it if you could review my case and issue the corresponding refund.
Thank you.