Subject: Request for Manual Domain Release / Purge – rudrakshaayurvedaskinhair.in
Hello Netlify Support Team,
I am requesting a manual release/purge of the domain:
rudrakshaayurvedaskinhair.in
when attempting to add it to a new Netlify site, I receive the following error:
“rudrakshaayurvedaskinhair.in or one of its subdomains is already managed by Netlify DNS on another team.”
I believe this is caused by a stale internal domain association remaining in Netlify’s system.
Actions already completed:
• The domain was removed from the old Netlify project.
• The old Netlify team/account associated with the domain has been deleted.
• Nameservers have been reverted from Netlify DNS back to GoDaddy default nameservers.
• The domain is no longer actively connected to any Netlify site under my control.
• A TXT ownership verification record has been added in GoDaddy DNS.
Verification Details:
Domain:
rudrakshaayurvedaskinhair.in
TXT Record Name:
verified-for-netlify
TXT Record Value:
rudrakshashkinhairayu@gmail.com
Current Registrar:
GoDaddy
Current Nameservers:
ns17.domaincontrol.com
ns18.domaincontrol.com
I am the authorized administrator for this domain and request that your team verify ownership using the TXT record above and remove any stale team/domain associations preventing the domain from being attached to a new Netlify project.
Please let me know if any additional verification is required.
Thank you for your assistance.
i did create another ticket similar to this and said the issue was resolved without checking, well the issue is persisting still, please help me out