Hi,
We currently have a site on Netlify for best.energy and we’re trying to set up a new subdomain site for discovery.best.energy but the CNAME isn’t working.
Currently we have it all setup on Cloudflare with proxy turned off, best.energy is pointed to 75.2.60.5 and discovery.best.energy is pointing to CNAME - 6294a679f27d901f5336d01c–dazzling-duckanoo-5c02ba.netlify.app but when you visit discovery.best.energy, i just get this Not Found - Request ID: 01G4CN1A4ZV1RZP8P0GJ5ZRK2M .
Currently visible on netlify subdomain: https://dazzling-duckanoo-5c02ba.netlify.app/
Are we missing something in the setup?
https://i.imgur.com/a1Hinh3.png < CNAME lookup
Hey @EllieRC
The discovery.best.energy CNAME is pointing to a deploy permalink i.e.i 6294a679f27d901f5336d01c–dazzling-duckanoo-5c02ba.netlify.app.
It needs to point to the Netlify site i.e. dazzling-duckanoo-5c02ba.netlify.app (see this documentation.)
Hi,
Thank you!
Do we also have to add the domain into the Custom Domains section of Netlify?
Thanks!
Yes, you need to add the domain as a custom domain to Netlify as per the documentation.
Sorry, all new to this!
When i go to add the subdomain to the site, it gives me this:
Will it effect the live best.energy site which is also on Netlify?
No, it won’t impact best.energy. It is safe to proceed with Add domain.
