Hi Netlify team,
My Free plan team is affected by what appears to be the known “stuck operational credits flag” bug — production deploys and Agent Runners are paused with the message “AdCraft studio is now running on operational credits,” even though my billing period (Aug 7 – Sep 6) has ended and should have reset.
Team slug: AdCraft studio
Site URL: writegeniusapp.netlify.app
Current credit balance shown: 30 credits available (still flagged as insufficient)
Billing period shown: Aug 7 to Sep 6, 2026 (already ended)
I have a completed deploy ready to go live and this is currently blocking updates to my production app. Could someone from the team manually reset the credit flag for this team?
Thank you,
Victor