Dear Netlify Support Team,
I have set up a custom domain for my site hosted on Netlify and completed the DNS configuration. However, it seems that the SSL/TLS certificate is not active. In the settings, I see the following message:
yamadamasaya.jp doesn’t appear to be served by Netlify
We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate.
I am unsure of the root cause of this issue. Could you please provide guidance on how to investigate and resolve this?
Thank you for your assistance.
Best regards,
Koodori