SSL renewal blocked by wildcard domain rate limit — need certificate reissued without wildcard

Custom domain: takegoodcarecounseling.com

My SSL certificate expired on Aug 2 and won’t renew. The certificate includes a wildcard domain (*.takegoodcarecounseling.com), but I don’t have a wildcard domain alias configured — only the primary domain and www. I believe renewal keeps failing because Netlify can’t verify the wildcard via TXT record (my DNS is managed at Dynadot, not through Netlify’s nameservers), and repeated renewal attempts have now triggered a Let’s Encrypt rate limit.

Error message:
SniCertificate::CertificateValidationError: Unable to verify challenge for *.takegoodcarecounseling.com: No TXT record found at _acme-challenge.takegoodcarecounseling.com

I also briefly saw this error:
Acme::Client::Error::RateLimited: too many failed authorizations (5) for “*.takegoodcarecounseling.com”

My A record and www CNAME are both correctly configured and showing as verified with a green checkmark in the Domain management panel.

I am unsure of what to do at the moment and would love some assistance. I believe that if I was reissued a new certificate without the wildcard domain, my issue might be fixed.

Thank you!