Hi Netlify Support,
My site’s SSL certificate is stuck in a “doesn’t appear to be served by Netlify” state, and the domain status has been flapping between “Primary domain” (working) and “Pending DNS verification” without any changes on my end. The “Renew certificate” option has also disappeared from my dashboard entirely (only “Set custom certificate” remains).
Site name: visitperast
Custom domain: visitperast.me (+ www.visitperast.me)
Troubleshooting already done:
- A record (@) → 75.2.60.5 — confirmed correct and fully propagated globally (checked via dnschecker.org across 30+ locations worldwide, all showing 75.2.60.5 only, no stale records)
- CNAME (www) → visitperast.netlify.app — correct
- Removed an old/stale second A record (99.83.190.102) that was previously present
- CAA record checked — no CAA records exist at all, so no CA restriction issue
- DNS managed via Namecheap BasicDNS (no Cloudflare proxy or third-party routing involved)
Current certificate was created yesterday at 11:36 PM and expires Nov 28, but auto-renewal is blocked by this false-positive error, and the domain status keeps flapping between verified/pending.
Could you please manually flush the SSL cache and reprovision the certificate for this domain?
Thank you!