Hi Netlify Support,
I’m unable to provision an SSL certificate for my custom domain on Netlify. When I click “Provision certificate” I get the error:
“certificate parameter is required when updating an existing certificate”
DNS verification is successful, and DNS records are correctly pointing to Netlify. It seems there is a stale/old certificate record stuck on the backend that’s blocking a fresh certificate from being provisioned.
Site name: silver-melba-898eb0.netlify.app
Custom domain: fleekdigitaldesk.fleekdigital.live
DNS provider: Cloudflare (DNS only / not proxied)
DNS records configured: CNAME fleekdigitaldesk → silver-melba-898eb0.netlify.app
Steps I’ve already tried:
- Removed and re-added the custom domain
- Re-verified DNS configuration (successful)
- Tried “Provision certificate” multiple times — same error each time
Could you please clear/reset the existing stale certificate record for my site so I can provision a fresh Let’s Encrypt certificate?
Thank you!