SSL certificate stuck after DNS verification – “certificate parameter is required”

Hi Netlify Support,

DNS verification is successful for my custom domain:

Site name:
verenawebsite

Netlify subdomain:
verenawebsite.netlify.app

When I initially tried to provision the Let’s Encrypt certificate, I received:

“certificate parameter is required when updating an existing certificate”

Now the SSL/TLS section has been stuck on:

“Currently provisioning your Let’s Encrypt certificate”

for more than 30 minutes.

Could you please reset/clear the stale certificate state and reprovision the Let’s Encrypt certificate?

Thank you!