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SSL certificate not renewing

Hey, I’m trying to renew my SSL certificate for https://friendly-newton-9ad493.netlify.app/. Every time i click renew, the button changes to “sending request” but then nothing happens. I thought perhaps it takes some time but I tried this first about 16 hours ago and still nothing? Does it take 24 hours? Maybe a UI indication or some warning would help if so. Any information would be really useful.

Thanks :slight_smile:

Hi @tomlaker,

I’m seeing a valid SSL certificate for that website. Have you figured this out or something?

Hi @hrishikesh

Yeah sorry that has a valid certificate but a subdomain http://newsletter.tomlaker.com/ doesn’t, hence why i was trying to refresh the certificate. Sorry i should have included that in my original post.

Hi @tomlaker,

That URL is not being served by Netlify. Netlify cannot apply SSL to domains it doesn’t serve. You’d have to use a custom SSL certificate at the internal service that’s hosting that page.

Hey @hrishikesh ,

Ah okay understood, thanks for your help :slight_smile: