Site name: extraordinary-dasik-a1aae4
Custom domain: oesoperations.com and www.oesoperations.com
DNS: External (Squarespace)
Issue: SSL certificate fails to provision for www.oesoperations.com.
Clicking “Provision certificate” consistently results in:
“We could not provision a Let’s Encrypt certificate for your custom domain.”
This has persisted for several days.
Troubleshooting already completed:
- DNS verification shows successful (green checkmark) in dashboard
- DNS confirmed correct: A record @ → 75.2.60.5, CNAME www → extraordinary-dasik-a1aae4.netlify.app
- No AAAA records, no duplicate A records
- Let’s Debug (letsdebug.net) shows “All OK” for www.oesoperations.com across all three challenge types: HTTP-01, DNS-01, and TLS-ALPN-01
Requesting a manual reset of certificate provisioning on your end.