SSL cert stuck on "Waiting on DNS propagation" for 24+ hours

my custom domain saug.ai (project: sauglanding) has been stuck on “Waiting on DNS propagation” for over 24 hours. Could you trigger manual provisioning?

Verified from my end:

  • DNS resolves correctly globally: saug.ai75.2.60.5, www.saug.aisauglanding.netlify.app

  • HTTP requests to http://saug.ai return 200 OK and serve the site correctly

  • HTTPS handshake serves the *.netlify.app wildcard cert (cert for saug.ai never issued)

  • No CAA records on the domain

  • I’ve already removed and re-added the custom domain, no change

  • I’ve clicked “Verify DNS configuration” multiple times

  • External DNS (GoDaddy), not Netlify DNS

Site: https://app.netlify.com/projects/sauglanding

Domain: saug.ai

Thanks!

Hey @Brian_Bruner :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!