Site still paused after purchasing credits (Ticket opened and replied) - Team: MSaRPersonal

Hello,

My site is still showing the “Site not available” usage limit error even though my team MSaRPersonal has 944 credits available.

I already received a support email yesterday regarding this billing issue and replied “Yes” as requested, but the site remains blocked. It seems to be stuck in a stale internal billing flag.

Could a staff member please manually unpause my site?

Site Name/URL: [viafa.netlify.app]

Thank you!