Hi Netlify team,
My team was paused after exceeding the previous billing cycle’s credit limit. My new billing period is September 11–October 10, and the dashboard now shows 300 credits available, but my site remains paused with the message “This team has exceeded the credit limit.”
Team: sparkydaddyuk’s team
Site: sparkydaddy
Domain: sparkydaddy.com
Plan: Free
Could a support team member please check whether a stale credit-limit flag is keeping my team paused and help restore access?
I’ve attached screenshots showing the new billing period, available credits, and pause message.
Thank you.
