Issue:
I’m trying to add my custom domain to my Netlify site, but I’m getting the error:
“domain is already taken by another team”
What I’ve done so far:
Verified domain ownership using a DNS TXT record
Confirmed I have full control over the domain DNS settings
Waited for DNS propagation, but the issue still persists
Details:
The domain church-gest-oficial.com.br appears to already be associated with another Netlify team, but I am the rightful owner and need to use it on my current site.
Request:
Could you please check if this domain is linked to another account/team and release it so I can attach it to my Netlify site?
I can provide additional verification if needed.
Thank you!
Hey @gestaoigreja2026-cyb 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!