# "Run out of credits" banner shown despite 30/30 credits available

**URL:** <https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942>\
**Category:** Support\
**Tags:** deployment\
**Created:** [July 10, 2026, 3:30am UTC](https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942 "2026-07-10T03:30:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![subscricaotoledo](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/subscricaotoledo/32/80832_2.png) [@subscricaotoledo](https://answers.netlify.com/u/subscricaotoledo)\
**Post date:** [July 10, 2026, 3:30am UTC](https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942/1 "2026-07-10T03:30:43Z")

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Hi Netlify team,

My team “subscricaotoledo’s team” is showing the banner “[team] has run out of credits” with production deploys and Agent Runners disabled. However, my Usage & Billing page clearly shows:

- Plan: Free
- Credits available: 30 (with a warning icon)
- Current billing period: Jul 2 to Aug 1
- Concurrent builds: 0/1

There is no actual shortage of credits — this looks like the same stuck/incorrect internal credit flag that other Free plan teams have reported recently on the community forum (e.g. topics #164761, #164794, #164719, #164918, #164926, #164937, #164939).

Could you please check my team’s account and manually clear the stuck credit flag so production deploys and Agent Runners are re-enabled? Happy to provide the team ID or any other details you need.

Thank you!

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**Author:** ![alamgiralamgiraqeel](https://sea1.discourse-cdn.com/netlify/user_avatar/answers.netlify.com/alamgiralamgiraqeel/32/67688_2.png) [@alamgiralamgiraqeel](https://answers.netlify.com/u/alamgiralamgiraqeel)\
**Post date:** [September 14, 2026, 12:18am UTC](https://answers.netlify.com/t/run-out-of-credits-banner-shown-despite-30-30-credits-available/164942/2 "2026-09-14T00:18:27Z")

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![QR Code](https://global.discourse-cdn.com/netlify/original/3X/5/8/58974815efc1e3dcb8037900ee883b072a1d043f.jpeg)
