We require a subdomain to be released from another account.
The primary domain in question already has a verification TXT record, and has previously been released by Netlify Support and re-claimed by us.
However we failed to request the release of a subdomain within the original request and it appears that they’re handled separately.
We lodged a ticket for this request two days ago, but have not received a response (at just over 48 hours now).
I cannot find a ticket number to provide, which may be because we haven’t heard back. It is ultimately related to the original ticket which was
This also relates directly to my previous suggestion: